topic Re: Error in Video in HubSpot Academy Support

Error in Video

Jemmacat — Wed, 09 Oct 2024 20:32:20 GMT

Hi, I have been going through the Social Media Marketing course in French. I noticed an error in the video entitled, "Tutoriel relatif au modele de calendrier pour les reseaux sociaux." Most of the video is fine, but when the timestamp reaches 1:29 (the amount that is remaining in the video), the screen goes blank and there is no audio. After 10 seconds, (at 1:19), the video and audio resume. It seems like I am missing content in the middle there. I don't mind not being able to see that part of the video, but I wanted to bring it to the attention of the team so you all can fix it.

Thanks!

Re: Error in Video

APernell — Tue, 15 Oct 2024 23:07:19 GMT

Hello @Jemmacat ,

Thank you for reaching out to the academy community page! I'm happy to help out with this. Are you still having this issue?

Thank you!

Anissa

Re: Error in Video

Jemmacat — Wed, 16 Oct 2024 16:21:13 GMT

Hi Anissa,

Yes, the issue is still happening. I can provide screenshots if you'd like.