topic Certificates not renewed in HubSpot Academy Support

Certificates not renewed

Sarids — Tue, 09 Jul 2024 15:25:39 GMT

Hello,

I retook both exams for my certifications to get them renewed, but the expiration date of the certificates was not extended. Could you please help me resolve this issue?

Thank you.

Re: Certificates not renewed

APernell — Tue, 09 Jul 2024 22:09:11 GMT

Hello @Sarids,

Thank you for reaching out to the academy community page! I'm happy to help out with this. It will update once the date expires.

Thank you!

Anissa

Re: Certificates not renewed

Sarids — Wed, 10 Jul 2024 17:17:03 GMT

Hello Anissa!

Thank you for your help. They already expired on July 4th, so I am not sure exactly what is happening.

Thanks