topic Re: Issue with Practical exercises on Hubspot Academy in HubSpot Academy Support

Issue with Practical exercises on Hubspot Academy

CArellano93 — Mon, 01 Apr 2024 20:07:23 GMT

I am trying to complete my Hubspot Academy certification for Marketing Software. I have 2 practical exercises left to complete but it says I already submitted something and it did not pass even though I never submitted those exercises. Now it says to resubmit the items and it will have to delete whatever was submitted previously and I do not want to do this since the items maybe connected to live CTA's and emails. Is there anyway to bypass this so I can complete and submit the exercise without deleting the CTA and email that exists in our Hubspot?

Re: Issue with Practical exercises on Hubspot Academy

Jigar_Thakker — Tue, 02 Apr 2024 07:39:07 GMT

Hey @CArellano93

Some practical exercises are graded automatically based on actions taken in your HubSpot account, while others are reviewed manually. This can take up to five to seven business days.

As written in this article: https://knowledge.hubspot.com/help-and-resources/complete-practical-exercises-in-your-certification-course

You have to follow all the instructions to complete the exercise.

Re: Issue with Practical exercises on Hubspot Academy

CArellano93 — Tue, 02 Apr 2024 16:27:59 GMT

Hi Jigar,

Thank you for your reply. It looks like it may have graded a CTA and email that was live on my company's Hubspot account. When I try to resubmit the prompt says that it will delete whatever is existing, which would technically be a live CTA/Email that my company has on our hubspot, which I would like to avoid.