topic Re: Certificates Did Not Transfer in HubSpot Academy Support

Certificates Did Not Transfer

lauren_murdd — Fri, 16 Feb 2024 19:05:49 GMT

I recently transitioned from working at a HubSpot partner agency and attempted to transfer my certificates to my personal account. I had 10+ active certifactions that I recently re-upped.

I've attempted to contact the Academy email as instructed by the chatbot but was sent an automated message that the email is not monitored.

Re: Certificates Did Not Transfer

APernell — Fri, 16 Feb 2024 21:06:01 GMT

Hello @lauren_murdd ,

Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you personally message me your emails and I will transfer on my end? It will only transfer your partner certificates if your personal account is also a partner account, as well.

Thank you!

Anissa