https://community.hubspot.com/t5/HubSpot-Academy-Support/Passed-exam/m-p/851240#M6569 <P>Thanks for posting here,&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/276078">@JMellbrand</a>!<BR /><BR />I looked into this internally, and our system awarded certificates to people who didn't pass the exam for this course. So, technically, it gave you a certificate even though you didn't pass. To resolve this, you will&nbsp;<SPAN>need to re-take the exam and the certificate will be renewed.<BR /><BR />I hope this helps, but let me know if you have any questions!<BR /><BR /></SPAN></P> <P style="margin: 0px !important; padding: 0px !important;">Take care,</P> <P style="margin: 0px !important; padding: 0px !important;">&nbsp;</P> <P style="margin: 0px !important; padding: 0px !important;">Nicole</P> <P style="margin: 0px !important; padding: 0px !important;">Community Helper &amp; Senior Support Specialist</P> <P><SPAN>&nbsp;</SPAN></P> Mon, 18 Sep 2023 19:55:52 GMT NicoleJ 2023-09-18T19:55:52Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Passed-exam/m-p/851084#M6564 <P>Why does it say that I passed it and then not on the other screen, Is this some error message?&nbsp;</P> Mon, 18 Sep 2023 15:36:48 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Passed-exam/m-p/851084#M6564 JMellbrand 2023-09-18T15:36:48Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Passed-exam/m-p/851240#M6569 <P>Thanks for posting here,&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/276078">@JMellbrand</a>!<BR /><BR />I looked into this internally, and our system awarded certificates to people who didn't pass the exam for this course. So, technically, it gave you a certificate even though you didn't pass. To resolve this, you will&nbsp;<SPAN>need to re-take the exam and the certificate will be renewed.<BR /><BR />I hope this helps, but let me know if you have any questions!<BR /><BR /></SPAN></P> <P style="margin: 0px !important; padding: 0px !important;">Take care,</P> <P style="margin: 0px !important; padding: 0px !important;">&nbsp;</P> <P style="margin: 0px !important; padding: 0px !important;">Nicole</P> <P style="margin: 0px !important; padding: 0px !important;">Community Helper &amp; Senior Support Specialist</P> <P><SPAN>&nbsp;</SPAN></P> Mon, 18 Sep 2023 19:55:52 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Passed-exam/m-p/851240#M6569 NicoleJ 2023-09-18T19:55:52Z