topic Re: Academy certificate access need from deactivated account in HubSpot Academy Support

Academy certificate access need from deactivated account

AMichajlowicz — Tue, 22 Feb 2022 14:03:10 GMT

Hello there,

My first HubSpot account was deactivated.

The email address for that account that I completed the certification with is: aleks.michajlowicz@digital22.com

The name of the certification I completed: Inbound Marketing.

Since the account was deactivated I cannot retrieve my certificate because the system does not recognise the former email account anymore.

My new account is azdanm89@gmail.com

Thank you.

Re: Academy certificate access need from deactivated account

APernell — Tue, 22 Feb 2022 23:28:14 GMT

Hello @AMichajlowicz

Thank you so much for reaching out! You are all set now, I just transferred your certification to your new email.

Always,

@APernell

Re: Academy certificate access need from deactivated account

AMichajlowicz — Wed, 23 Feb 2022 07:40:38 GMT

Thanks !

Re: Academy certificate access need from deactivated account

nadriaan — Sat, 12 Mar 2022 07:28:12 GMT

Good day

Could you assist me, please?

I no longer have access to my old email address and would like my certificates moved from my old profile to my current profile. The old e-mail is adriaann@elmi.co.za.

The new e-mail is nicoleadriaan47@gmail.com.

Please could you assist.

Kind Regards,

Nicole Adriaan

Re: Academy certificate access need from deactivated account

APernell — Mon, 14 Mar 2022 15:32:38 GMT

Hello @nadriaan ,

Thank you for reaching out as well. You are all set!

Always,

@APernell

Re: Academy certificate access need from deactivated account

RPitman — Wed, 05 Apr 2023 19:05:19 GMT

Not sure if you still work at Hubspot but I have the same problem. My deactivated account is reatha.pitman@knowles.com and I need it sent to r.reatha.pitman@gmail.com

Re: Academy certificate access need from deactivated account

APernell — Thu, 06 Apr 2023 22:17:43 GMT

@RPitman You are all set!

Re: Academy certificate access need from deactivated account

RPitman — Thu, 06 Apr 2023 23:35:46 GMT

Thank you so much!

Re: Academy certificate access need from deactivated account

be_pranay — Fri, 01 Aug 2025 16:22:54 GMT

Hi, can you please retrieve my previous SEO certificate from the Hub ID: 26055035 which was expired, and send it to my email pranaybooram@gmail.com or you can add this certificate to my Hubspot academy account with same email id.

Re: Academy certificate access need from deactivated account

APernell — Fri, 01 Aug 2025 22:40:34 GMT

@be_pranay Unfortunately I can not transfer or view expired certificates