topic Re: NOW LIVE: Transfer your own Certifications in HubSpot Academy Support

NOW LIVE: Transfer your own Certifications

jennysowyrda — Thu, 20 Sep 2018 16:12:58 GMT

As of September 20, 2018 users can now transfer their own certifications from one email address to another.

Please follow the steps outlined in this article to begin the process.

Re: NOW LIVE: Transfer your own Certifications

LilitM — Mon, 05 Nov 2018 17:30:40 GMT

Dear Community Manager,

Could you tell me please when the new Inbound certificate will be available on Upwork? Thanks!

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Tue, 06 Nov 2018 15:55:47 GMT

Hi @LilitM,

The timeline of that is up to upwork.

For more information, check out this thread here.

Thanks,

Jenny

Re: NOW LIVE: Transfer your own Certifications

LilitM — Thu, 08 Nov 2018 16:59:11 GMT

Hi Jenny,

Thanks for the response. This is what I've received from Upwork:

"My apologies but for now, Hubspot Inbound Certification is not available to be added to your Upwork as Hubspot has not yet done the integration of their system for the new Hubspot Inbound to be added to Upwork. Kindly keep an eye on any updates with Hubspot if the option to add to Upwork is already available in your account with them."

Re: NOW LIVE: Transfer your own Certifications

Kellydang — Thu, 22 Nov 2018 06:01:31 GMT

Hi Jenny,

Just wondering what happened if I finished the certificate under my company email address. Now I have left without transferring to my new email address. I don't have access to the portal under the company address anymore.

How can I transfer the certificate to my new Hubspot account?

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Mon, 26 Nov 2018 21:27:51 GMT

Hi @Kellydang,

I reached out to you directly with next steps. 🙂

Thanks,
Jenny

Re: NOW LIVE: Transfer your own Certifications

iambeave — Tue, 27 Nov 2018 11:00:50 GMT

Hi Jenny,

I am having trouble when I try to transfer a certification. My Inbound Marketing exam was taken in July 2017 but I don't know which account it was taken under. One of my accounts was deleted (Hub ID: 3409078) and I think that is the one that contains the certificate.

All I need is to get the actual PNG URL of the Inbound Marketing certification to add it to my LinkedIn but I'm unable to find it.

Can you check and see what might be happening?

Niamh

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Tue, 27 Nov 2018 16:24:45 GMT

Hi @iambeave,

Your certification will be associated with your email address as opposed to the portal. As long as you're logged into a portal with the email address you took the certification with, you should be able to see and download the certification.

If you're stuck or not seeing the certification, please let me know.

Thanks,
Jenny

Re: NOW LIVE: Transfer your own Certifications

iambeave — Tue, 27 Nov 2018 16:59:41 GMT

Hi Jenny,

Thanks for getting in touch. When I log into Hubspot using that account, it strangely shows no certification, it's as though I hadn't completed the inbound marketing course at all.

There is the possibility that I used another email address but when I tried that one I get stuck in a section that is to do with views, trends, etc. See attached screenshot.

I also sent my certificates to that email address but get stuck in a login loop trying to access the Learning Academy.

Can you help further?

Thanks!

Niamh

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Tue, 27 Nov 2018 21:07:50 GMT

Hi @iambeave,

If you can provide other email addresses you could have taken the certification with, as well as confirm the name(s) of the certifications, I can continue investigating this matter on my end.

Thanks,
Jenny

Re: NOW LIVE: Transfer your own Certifications

iambeave — Wed, 28 Nov 2018 09:03:13 GMT

Thanks Jenny,

Yes that's no problem - is there a way to PM you those details rather than posting them here publically?

Thanks!

Niamh

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Wed, 28 Nov 2018 13:58:31 GMT

Hi @iambeave,

If you click the envelope in the top right hand corner, you can direct message me from there.

Thanks,
Jenny

Re: NOW LIVE: Transfer your own Certifications

ALOZIE — Wed, 26 Dec 2018 00:13:40 GMT

Hi,

I am from Nigeria. i just recently concluded and passed the Inbound course. i cant update my prefrences because my country isnt listed.

Secondly, i cant view my certificate so that i can either download or link to my linkledin profile.

Kindly assist

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Thu, 03 Jan 2019 17:25:25 GMT

Hi @ALOZIE

If you are not seeing your certificate and badge, can you please share what you see under the "tracks" tab of your learning center when you search "inbound", as well as what you see as completed for your user under the "my team" tab in your learning center?

Thanks,
Jenny

Re: NOW LIVE: Transfer your own Certifications

TienDTN — Mon, 22 Jul 2019 08:07:21 GMT

Hi @jennysowyrda ,

I have finished the HubSpot Academy Inbound Marketing Certification Course on Udemy. Can I get that Certificate on Hubspot too? Because I want to put your brand name on my Linkedin not Udemy.

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Tue, 23 Jul 2019 21:05:28 GMT

Hi @TienDTN,

The HubSpot Academy has an Inbound certification, which you can complete here; this will give you a HubSpot certificate and badge you can add to your LinkedIn.

Thanks,
Jenny

Re: NOW LIVE: Transfer your own Certifications

TienDTN — Wed, 24 Jul 2019 02:31:56 GMT

Hmm, so I must take the test again? Hubspot can't set the badge and certificate for me?

Re: NOW LIVE: Transfer your own Certifications

jennysowyrda — Wed, 24 Jul 2019 21:39:12 GMT

HI @TienDTN,

If you completed the exam within HubSpot, you will have a certification in your portal by clicking into your learning center>tracks>search for the one you completed.

Thank you,
Jenny

Re: NOW LIVE: Transfer your own Certifications

ArmineM — Sat, 16 Nov 2019 20:45:28 GMT

Hi Jenny,

I have the same issue. I got the certificate with my previous work email in January 2018. Now I don't have access to the email or Academy account. It was the Inbound Marketing certificate, the email was armine@excitem.tv . My full name is Armine Marukyan. Can you please check if it's possible to get my certificate?

Thanks!

Re: NOW LIVE: Transfer your own Certifications

cristinaAW — Mon, 18 Nov 2019 20:00:19 GMT

Hi @ArmineM,

What is the email address you are trying to transfer the certifications to?

Best,

Cristina