https://community.hubspot.com/t5/HubSpot-Academy-Support/Video-not-working/m-p/505304#M4202 <P>Hi&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/255552">@AmrMandour</a>&nbsp;,</P> <P>&nbsp;</P> <P>Thanks for reaching out! I'm not able to reproduce the issue you've described, so my guess is that this might be localized. Can you please&nbsp;<SPAN>clear the browser cache? Here are the steps for this: <A href="https://knowledge.hubspot.com/articles/kcs_article/cos-general/how-to-clear-your-browser-cache" target="_blank">https://knowledge.hubspot.com/articles/kcs_article/cos-general/how-to-clear-your-browser-cache</A>. (Please note that if you are using Google Chrome you'll want to be sure to clear the cache &amp; cookies from "all time" to ensure that the correct data is being removed. In the advanced tab, you can double-check that your passwords are not selected as an item to clear).<BR /><BR />If you are still experiencing playback issues after clearing, please let me know.&nbsp;<BR /><BR />Best,</SPAN></P> <P><SPAN>Ryanne</SPAN></P> <P><SPAN>Academy Specialist&nbsp;</SPAN></P> Mon, 04 Oct 2021 22:41:41 GMT RyanneH 2021-10-04T22:41:41Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Video-not-working/m-p/504495#M4193 <P>Hi</P><P>I'm trying to watch video for why you need a social media promotion strategy, in social media course, however many another videos work normal</P><P>&nbsp;</P><P><A href="https://app.hubspot.com/academy/5299408/tracks/29/263/3532" target="_blank">https://app.hubspot.com/academy/5299408/tracks/29/263/3532</A></P> Sun, 03 Oct 2021 03:34:12 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Video-not-working/m-p/504495#M4193 AmrMandour 2021-10-03T03:34:12Z https://community.hubspot.com/t5/HubSpot-Academy-Support/Video-not-working/m-p/505304#M4202 <P>Hi&nbsp;<a href="https://community.hubspot.com/t5/user/viewprofilepage/user-id/255552">@AmrMandour</a>&nbsp;,</P> <P>&nbsp;</P> <P>Thanks for reaching out! I'm not able to reproduce the issue you've described, so my guess is that this might be localized. Can you please&nbsp;<SPAN>clear the browser cache? Here are the steps for this: <A href="https://knowledge.hubspot.com/articles/kcs_article/cos-general/how-to-clear-your-browser-cache" target="_blank">https://knowledge.hubspot.com/articles/kcs_article/cos-general/how-to-clear-your-browser-cache</A>. (Please note that if you are using Google Chrome you'll want to be sure to clear the cache &amp; cookies from "all time" to ensure that the correct data is being removed. In the advanced tab, you can double-check that your passwords are not selected as an item to clear).<BR /><BR />If you are still experiencing playback issues after clearing, please let me know.&nbsp;<BR /><BR />Best,</SPAN></P> <P><SPAN>Ryanne</SPAN></P> <P><SPAN>Academy Specialist&nbsp;</SPAN></P> Mon, 04 Oct 2021 22:41:41 GMT https://community.hubspot.com/t5/HubSpot-Academy-Support/Video-not-working/m-p/505304#M4202 RyanneH 2021-10-04T22:41:41Z