topic Re: Did Not Receive Certification After Completing a Course in HubSpot Academy Support

Did Not Receive Certification After Completing a Course

tbrinton — Wed, 11 Sep 2019 00:51:39 GMT

Hello,

I completed the Marketing Software Certificaton several weeks ago but just realized that it's not showing credit for that on my team page. (screen shots attached)

I was just checking the status of my certifications in my HubSpot portal and noticed that I wasn’t given credit for completing the Marketing Software certification. I definitely finished that one several weeks ago.

It was a little tricky because I needed to complete some exercises using features that are only available with the Pro subscription and I'm just on starter at the moment. My CAM (Julie Rosenberg) opened a 30 day trial of Pro for me and I completed all the exercises during that time. Then I took the final exam and passed. So I don’t know why it didn’t register the completion...

Thanks in advance for your help!

Tony

Re: Did Not Receive Certification After Completing a Course

cbsembler — Thu, 19 Sep 2019 21:01:09 GMT

Hello @tbrinton ,

If you are able to send me over your email address via a direct message I can look to see which aspects of the Course that may not be completed yet and showing not complete.

Thanks so much,

Courtney Sembler

Re: Did Not Receive Certification After Completing a Course

Anweshajlb — Sat, 11 Jul 2020 12:08:33 GMT

Hey i am also facing the same problem. Help me

Re: Did Not Receive Certification After Completing a Course

NHomalessy — Tue, 17 Oct 2023 08:54:09 GMT

i am also facing the same problem.