topic Re: Please transfer certifications to new account in HubSpot Academy Support

Please transfer certifications to new account

acnapyx — Tue, 10 Apr 2018 15:27:08 GMT

I've lost access to my old company email I've certified with: asparuh@buzzfixer.com. I've registered a new account with email akalyandjiev@gmail.com, and requested certificate swap for the old certifications through https://academy.hubspot.com/certswap3000. Waited for quite some time after the first request for certification swap, tried to request again, nothing's happening.

Could you please do the transfer?

Certificates received with the old account: Inbound Marketing, Email Marketing, Content Marketing.

Re: Please transfer certifications to new account

jennysowyrda — Tue, 10 Apr 2018 18:31:57 GMT

Hi @acnapyx,

Your request has been processed and you should be all set!

Thanks,
Jenny

Re: Please transfer certifications to new account

MCSimon — Sun, 15 Apr 2018 05:09:01 GMT

Hi @jennysowyrda!

Can you, please, do the same for my account?

I've registered on the new forum (which I found it just today by chance... no one announced me that we've moved) with the same email address which is mcsimon@mcsimonwrites.com.I am still trying to figure out how to use the new Academy and forum. For some reason, I can't find my old certifications. Also, the courses that I already started... I am lost... confused... Can someone help?

Re: Please transfer certifications to new account

Julien — Tue, 17 Apr 2018 22:19:43 GMT

Hi @MCSimon,

Which certifications are no longer showing as complete? All progress for full certifications should have been carried over for you. If you can provide me with a bit more detail I can look into this for you!

Cheers,

Julien

Re: Please transfer certifications to new account

MCSimon — Wed, 18 Apr 2018 01:48:49 GMT

Hi Julien,

I checked again yesterday and it seemed that all is working fine now. It was probably only a temporary issue.

Thanks for your kindness.

Re: Please transfer certifications to new account

MilouvanHassel — Tue, 06 Aug 2019 14:44:30 GMT

Dear,

I would like to know how to transfer my awards/ certifications from my former company to my current company.

Thank you in advance,

Milou

Re: Please transfer certifications to new account

jennysowyrda — Thu, 08 Aug 2019 13:12:15 GMT

Hi @MilouvanHassel,

If you have access to both of your email addresses you can transfer them.

If you do not have access to the old email address, can you please direct message me the old email and the new email?

Thank you,
Jenny

Re: Please transfer certifications to new account

MilouvanHassel — Thu, 08 Aug 2019 13:36:38 GMT

I will send you a DM!