topic Re: Download official certificate in HubSpot Academy Support

Download official certificate

PS — Tue, 14 Mar 2017 18:15:13 GMT

HI,

I passed my inbound certification yesterday night but now from where do i download my official certification. Please help me.

Thank you!

Re: Download official certificate

Anonymous — Thu, 16 Mar 2017 05:05:54 GMT

When you're loggin into your HubSpot account and go to the learning center - https://app.hubspot.com/learning-center/

You can see all your certifications.

Click on the Inbound certification

There will be a button to get the printable version of your certificate

Re: Download official certificate

PS — Fri, 17 Mar 2017 03:46:18 GMT

Hi,

Thank you very much. I have received my inbound certificate. I am grateful that hubspot reply asap.

Thank you!

Re: Download official certificate

chrisking — Fri, 31 Mar 2017 15:19:10 GMT

Great solution here Pablo!

Really appreciate you posting the solution!

Re: Download official certificate

PS — Fri, 31 Mar 2017 18:21:04 GMT

Hi,

I need one more help. I have started my inbound sales certification but there is no quiz. Quiz had really helped me for testing my knowledge in inbound marketing and also clearance of my certification. Hence, requesting you if possible please do the needful.

Thankyou!

Re: Download official certificate

David9774 — Thu, 05 Apr 2018 14:38:30 GMT

Hi and Good Morning Pablo,

I have completed a certification but the ability to download the certificate is not present. The option to print is not available. Could you help with this?

Thank you very much.

Re: Download official certificate

uddeshyarana — Thu, 28 Feb 2019 11:06:09 GMT

Hi,

My badge is non-clickable. How do I download certificate?

Re: Download official certificate

jennysowyrda — Thu, 28 Feb 2019 23:48:11 GMT

Hi @uddeshyarana

What certificate are you trying to download? Is this happening across multiple browsers?

The more information, screenshots and details you can provide, the better the Community can assist.

Thanks,
Jenny

Re: Download official certificate

tfletcher — Sun, 31 Mar 2019 03:06:44 GMT

Thank you for your respone but when I logged in my certifcations are not visible. I have even used the "Congratulations you been certified!" emails, but the certifications are not there. Also the links on LinkedIn are no longer worker.

Re: Download official certificate

jennysowyrda — Mon, 01 Apr 2019 15:52:17 GMT

Hi @tfletcher,

If you are still experiencing issues around finding your certification, can you please follow the steps outlined here?

Thank you,
Jenny

Re: Download official certificate

tfletcher — Mon, 01 Apr 2019 17:02:15 GMT

The email address you completed the certification with – beneauclothing@gmail.comEmail with Completed Certs Below
The name of the certification – Inbound (2/16/18), Content Marketing (3/3/28), Email Marketing (3/7/18), and Sales Enablement (3/12/18) certifications
The browsers you have tried loading the content in (name and version) – Chrome 73 on Windows 7 and Firefox Quantum 66.0.2 (64-bit)
Screenshot of the teams tab within your learning centerTeams Tab
Screenshot of the track tab of your learning center (after searching for your specific certification)

Tracks Tab

Re: Download official certificate

jennysowyrda — Mon, 01 Apr 2019 19:07:25 GMT

Hi @tfletcher,

Could there be a different email address your certifications are associated with? Were you previously a user in a different portal?

I am not seeing any of those certifications associated with your email address.

The more information, screenshots and details you can provide, the better I can advise on next steps.

Thank you,
Jenny

Re: Download official certificate

tfletcher — Mon, 01 Apr 2019 19:59:41 GMT

Here are screenshots of each certifications sent to email address beneauclothing@gmail.com but you can try my default (teimeikof@gmail.com.)

All Email CertificationsInbound - EmailContent Marketing - EmailSale Enablement - EmailEmail Marketing - Email

Re: Download official certificate

tfletcher — Fri, 05 Apr 2019 16:04:29 GMT

Ok, I found this email regarding account deactivation. (Hub ID: 4293310; Account: beneauclothing.com). Can you reload the certs?

Re: Download official certificate

jennysowyrda — Mon, 08 Apr 2019 13:23:29 GMT

Hi @tfletcher,

As that email is from October, the portal has been removed from HubSpot's records and cannot be restored.

Your certifications are associated with your email address and not specific to a portal, so if you can identify the email address the certifications are associated with, you can still access them through a new portal (if they are active and valid). If you have other email addresses you would like me to check, I am happy to do so!

Thank you,
Jenny

Re: Download official certificate

tfletcher — Mon, 08 Apr 2019 20:54:28 GMT

beneau.clothing@gmail.com

Thank you for the followup!

Re: Download official certificate

jennysowyrda — Tue, 09 Apr 2019 14:19:13 GMT

Hi @tfletcher,

The certifications are associated with your beneau.clothing@gmail.com email address, which is why you aren't seeing them in your beneauclothing@gmail.com address. You can transfer the certifications by following the steps outlined here.

Thank you,
Jenny

Re: Download official certificate

tfletcher — Tue, 09 Apr 2019 18:52:53 GMT

Success!

Initially, transferring didn't work. Instead, had to delete the account under beneauclothing@gmail and create another beneau.clothing@gmail. Then the certifications appeared!

Thank you so much for your help and patience!!!

Re: Download official certificate

TusharDhingra — Thu, 09 Apr 2020 20:33:14 GMT

I have Completed Inbound Sales Certification Today, and its showing in Completed section. Still i didnt received a Email or didnt recieved any Certificate.

Please Do the Needful

Thanks

tushar

email - tushardhingra3@gmail.com

Re: Download official certificate

neha7 — Fri, 12 Jun 2020 05:09:41 GMT

Hi Pablo,

I have completed various courses but I couldn't find any certificates. Can you please help me?