topic Re: Inbound Sales Certification done but didn't receive the Certificate for the same in HubSpot Academy Support

Inbound Sales Certification done but didn't receive the Certificate for the same

AtharvaBahirat — Sun, 09 Sep 2018 19:00:49 GMT

Hi,

I am done with my Inbound Sales Certfiication and also given the test scoring 50/60 in the same.

I haven't yet received any certificate for the same.
Kindly help me here.

Thanks,

Regards

Atharva

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

jennysowyrda — Tue, 11 Sep 2018 17:44:20 GMT

Hey @AtharvaBahirat,

Are you still experiencing this issue? I am able to see you did pass on my end, so want to make sure you are able to view all of your certifications.

Thank you,
Jenny

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

AtharvaBahirat — Wed, 12 Sep 2018 08:42:02 GMT

Hi,
I am still not able to view the certificate nor have I received any email for the same.
Thanks
Atharva

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

jennysowyrda — Wed, 12 Sep 2018 17:45:02 GMT

HI @AtharvaBahirat,

Do you mind sending me a picture of your learning center and what you see for Inbound Sales?

I am going to partner with the Support team on this matter.

Thank you,
Jenny

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

AtharvaBahirat — Wed, 12 Sep 2018 19:33:23 GMT

Hi,

Please find attached the screenshot of the same.

Thanks,

Regards,

Atharva

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

jennysowyrda — Thu, 13 Sep 2018 12:46:54 GMT

Thanks @AtharvaBahirat!

Two thoughts:

1. Is the certificate showing when you go to learning center>tracks>inbound sales?

2. If you click into the one lesson that doesn't have the check mark and click through those lessons, does the check mark show up and does the view certificate show up in the spot mentioned in step 1?

If not, can you please send along what you do see in the "tracks" area where you should see "view certificate"?

Thanks,
Jenny

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

saurabhghedia — Sat, 15 Sep 2018 08:36:18 GMT

Hello,

I'm facing the same problem. I received the mail regarding my scores and answers, but I'm not able to fetch it in my account anywhere. Kindly help.

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

jennysowyrda — Mon, 17 Sep 2018 14:41:15 GMT

Hi @saurabhghedia,

If you are still experiencing this issue, can you please share the information I requested above?

Thank you,
Jenny

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

saurabhghedia — Sat, 22 Sep 2018 05:24:03 GMT

Hi,

I don't see my certification in the tracks area. PFA the screenshot

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

jennysowyrda — Mon, 24 Sep 2018 13:07:03 GMT

Hi @saurabhghedia,

Can you please send along a screenshot of the "team" tab (see screenshot)? Additionally, if you can send along a screenshot of the email you received confirming your score, that would be great.

Thanks,
Jenny

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

saurabhghedia — Tue, 25 Sep 2018 08:16:34 GMT

Hi,

PFA the screenshots as you asked.

Re: Inbound Sales Certification done but didn't receive the Certificate for the same

jennysowyrda — Mon, 01 Oct 2018 13:42:16 GMT

Hi @saurabhghedia,

Thank you for the screenshots! I am going to partner with the Academy team on this, but to confirm is this issue occuring in multiple browsers/after clearing your cache? If you can confirm what browsers you are experiencing this on, that will help the Academy team in understanding what the best next steps are.

Thank you,
Jenny