topic Re: Inbound recording on for VM and outbound recording off in Calling

Inbound recording on for VM and outbound recording off

DMullinax — Wed, 06 Mar 2024 17:08:30 GMT

I have no need to record my outbound calls. I would love to have buttons to turn inbound recording on so my prospects can leave messages and turn outbound recording off so I don't have to worry about the call recording my cold calls.

It would be nice if we when we enable call recording we had an option to turn off the outbound recording while keeping inbound recording active.

Call Recording for : Outbound & Inbound or Inbound only for messaging. This way we dont have to keep turning it on and off.

Re: Inbound recording on for VM and outbound recording off

BérangèreL — Thu, 07 Mar 2024 09:57:57 GMT

Hi @DMullinax,

Thank you for your valuable feedback! This means a lot to us.
I have also shared it internally for more visibility!

For new feature suggestions, I'd recommend first to search and check if this idea is already present on our Ideas Forum here. If you find a similar idea, give it an upvote and share your unique use case in the comments.

If the idea doesn't exist already, please consider posting and creating a new Idea on our Ideas Forum here.

Thank you for being part of the discussion!

Have a great day!

Best,
Bérangère

Re: Inbound recording on for VM and outbound recording off

NFunke — Fri, 21 Feb 2025 11:54:25 GMT

Would be nice to have the Option. Our customers dont linke that there is a recording for inbound. but outbound recording we need to teach our sales people