topic Re: Multiple Aircall Outbound Numbers - auto selecting specific number for specific contact in Calling

Multiple Aircall Outbound Numbers - auto selecting specific number for specific contact

KalenKimm — Thu, 09 Jan 2025 21:14:29 GMT

Hi All, here is the challenge we ar trying to overcome:

We have many outbound numbers in Aircall integrated to Hubspot. Specific contacts should receive calls from a specific outbound number. From what I can tell, this has to be done manually for every call. Is there a way to automate this so that the right outbound number is selected for the specific contact.

The real world situation - we support multiple client organizations and each has a unique phone number. They all serve a similar end user base that we call out to. We want to ensure that there is no room for human error when one of our reps dials out to an end user.

Appreciate any guidance.

Re: Multiple Aircall Outbound Numbers - auto selecting specific number for specific contact

BérangèreL — Fri, 10 Jan 2025 10:55:23 GMT

Hi @KalenKimm and welcome, we are so glad to have you here!

Thanks for asking the HubSpot Community!

I have found the "Synthflow AI Phone Calling" integration for automation, you might want to have a look and see if that could hep.

Also, I'd love to put you in touch with some of our Top Experts and Community Members: Hi @YuliaD, @EFox07, @MChapman4, @AlaynaNelson, @ScottPennwood, @Bryantworks and @HFisher7 do you have suggestions or do you know of an integration that could help @KalenKimm, please?

Have a wonderful weekend and thanks so much! ❤️

Best,
Bérangère