Setting up Inbound calls using Twilio Connect

SYork — Fri, 20 Sep 2024 14:50:15 GMT

Anyone have experience setting up receiving inbound calls through Twilio Connect? we have successfully connected the number and can make dials easily enough. But having issues getting inbound calls to come through.

Re: Setting up Inbound calls using Twilio Connect

kennedyp — Fri, 20 Sep 2024 21:39:36 GMT

Hi @SYork! Welcome to the Community-- happy to have you here 😊

From what I understand, you cannot receive inbound calls with Twilio Connect (check out this Idea on our forum). That said, you can configure a HubSpot phone number and set up inbound calls. This Knowledge Base article walks you through that setup!

Best,
Kennedy

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Setting up Inbound calls using Twilio Connect

Re: Setting up Inbound calls using Twilio Connect