topic Add automation to playlists in Calling

Add automation to playlists

RebeccaShultz — Mon, 07 Aug 2023 13:37:56 GMT

We really enjoy using the call playlists feature, but looking through calls to determine which calls to add can be time-consuming.

We would love to be able to create an automation that would filter details of calls (length, outcome, type, activity assigned to, lifecycle stage of contacts, contact persona, etc) and be able to automate adding them to a particular playlist.

Re: Add automation to playlists

karstenkoehler — Mon, 07 Aug 2023 13:44:45 GMT

Hi @RebeccaShultz,

The best place for these kinds of suggestions is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

The product team reviews these requests based on their popularity.

Best regards!