topic Re: Facebook Ads Creation issue in Ads

Facebook Ads Creation issue

GJones — Sat, 06 Oct 2018 03:09:40 GMT

When I try to create an ad the page freezes on submitting the ad. I have tried to create an ad several times and the system gets stuck when submitting every time.

Re: Facebook Ads Creation issue

jennysowyrda — Mon, 08 Oct 2018 20:42:46 GMT

Hi @GJones,

Can you please provide additional information including:

1. Where this is happening

2. What browsers this is happening on

3. Does this happen in an incognito window

4. Have you cleared your cache (if not, please do so)

5. Screenshots of what you are seeing

6. The email address for the user this is happening for (and if it is happening for multiple users).

The more information, screenshots and details you can provide the better the Community can assist.

Thank you,
Jenny

Re: Facebook Ads Creation issue

jfrade — Wed, 16 Jan 2019 17:47:27 GMT

Hi @GJones,

Just checking in to see if you're still experiencing issues with creating Lead ads within HubSpot?

If you are able to it would be really helpful to get the information @jennysowyrda mentioned in her response.

Thank you,

Jason

Re: Facebook Ads Creation issue

GJones — Wed, 16 Jan 2019 17:52:29 GMT

No, I figured out the issues. It was within the facebook ad manager account.

Re: Facebook Ads Creation issue

jfrade — Wed, 16 Jan 2019 19:06:50 GMT

Hi @GJones,

That's great, I'm glad to hear you were able to solve the problem. Take care!

Thank you,

Jason

Re: Facebook Ads Creation issue

KartikeyG — Mon, 03 Apr 2023 10:07:58 GMT

I can create my facebook campaign.

As the facebook page is not reflected in campaign manager.

help kartikeyq@gmail.com