topic Lead tracking error - Using existing posts/ duplicate ad content in Ads

Lead tracking error - Using existing posts/ duplicate ad content

PMenkar1 — Tue, 12 Nov 2024 15:36:16 GMT

Hey folks,

I am facing lead synicing error in HubSpot for LI ads
The error says -

Using existing post

Multiple ads are using the same post. It's recommended that you create one ad for each existing post or create a new post (no duplication) for each ad.

Can’t be fixed: Due to limitations by LinkedIn this error can not be fixed. You can dismiss this error so you’re no longer notified.

is there a better workaround for it? coz my ads campaign are totally set and would not like to touch them as they are performing, but would really like the leads to be able to automatically captured in HubSpot.

Let me know if anyone has a workaround or some ideas around it.
Thanks!

Re: Lead tracking error - Using existing posts/ duplicate ad content

PamCotton — Tue, 12 Nov 2024 22:25:59 GMT

Hey @PMenkar1, thank you for posting in our Community!

This LinkedIn error occurs because HubSpot can’t sync leads when multiple ads use the same post. Unfortunately, LinkedIn limits each ad to its own post for seamless lead syncing, so this isn’t fixable directly in HubSpot.

One workaround to capture leads without disrupting your current campaigns is to create a LinkedIn Lead Gen Form specifically for HubSpot syncing, then link this form to your ads. This way, HubSpot can capture lead data without altering the structure of your existing campaigns.

I hope this helps,

Pam

Re: Lead tracking error - Using existing posts/ duplicate ad content

PMenkar1 — Wed, 13 Nov 2024 04:50:16 GMT

thanks @PamCotton , will try the proposed method.