topic Re: Facebook Ads Problem in Ads

Facebook Ads Problem

Yourhomenow — Fri, 23 Mar 2018 22:36:59 GMT

We are trying to run a lead campaign in Facebook using the HubSpot Lead platform. We are getting an error message.

Re: Facebook Ads Problem

jennysowyrda — Wed, 04 Apr 2018 15:56:18 GMT

Are you still experiencing this issue? Can you please confirm whether you are seeing this issue across browsers, in an incognito window, and after clearing your cache? Additionally, can you please confirm whether other users are experiencing this issue?

The more information, screenshots, and specifics you can provide, the better we can advise on next steps.

@dantearaujo I noticed you had an issue with Facebook ads in the past, do you have any suggestions for @Yourhomenow?

Thanks,
Jenny

Re: Facebook Ads Problem

Stevie — Wed, 16 Jan 2019 16:50:57 GMT

There were a few occasional processing errors with publishing lead ads to Facebook last year, which have been resolved. Apologies for any inconvenience this may have caused you, and please let us know if any of these issues persist in your account. Please note that if you're experiencing an issue with creating Facebook lead ads in HubSpot, the lead ad can be created in Facebook instead while we work on a solution, and it will still be fully tracked by your HubSpot Ads tool.

Re: Facebook Ads Problem

FHenriquesdeF — Thu, 22 Jul 2021 18:45:25 GMT

I did the integration with Facebook Ads, at first it's ok, but leads from different clients are also being migrated. what advise in this case?

Re: Facebook Ads Problem

PamCotton — Thu, 22 Jul 2021 22:49:04 GMT

Hello @FHenriquesdeF, could you please provide us more details about your specific case? The more information, screenshots, and details you can provide, the better I can advise on the next steps.

Thank you,

Pam

Re: Facebook Ads Problem

FHenriquesdeF — Mon, 26 Jul 2021 20:22:56 GMT

These leads are not part of our ads, they seem to come from other ads from other clients than the same contracted agency, which we have in common.

Re: Facebook Ads Problem

FHenriquesdeF — Tue, 27 Jul 2021 20:13:28 GMT

How to reverse the process and start again because you have leads from other pages migrating to this account. I need to adjust this urgently.