topic Re: Custom Code workflow - Call External API in Data Hub

Custom Code workflow - Call External API

Wakira — Tue, 19 Apr 2022 19:46:47 GMT

Hi ,

I try call a external api(third party) in mi workflow using custom code, but its not working.

I get this message:

"ERROR Unhandled Promise Rejection"

Would it be possible to make an external call for this functionality?

Thanks

Re: Custom Code workflow - Call External API

PamCotton — Wed, 20 Apr 2022 18:21:44 GMT

Hello @Wakira could you please provide us with more details on your custom code without any private information? This way we will be able to investigate more about it and provide you with the next steps.

I would also like to invite our top experts @LMartinez7 @bryce-corey @stefen any recommendations to @Wakira?

Thank you,

Pam

Re: Custom Code workflow - Call External API

Wakira — Wed, 20 Apr 2022 18:28:26 GMT

HI @PamCotton , thanks for yout attention.

The process is basically, we use a ticket as a control to monitor the delivery of one of our products, in this ticket there is a property that is the tracking code that needs to be consulted constantly in the carrier's api and update the ticket status property.

I tried something similar to this (with changed values):

Re: Custom Code workflow - Call External API

Wakira — Thu, 28 Apr 2022 13:34:39 GMT

@LMartinez @bryce-corey @stefen @Pam Do you have any guidance or help on how I can resolve this?

thanks

Re: Custom Code workflow - Call External API

RVerma4 — Mon, 05 Sep 2022 08:34:17 GMT

Deal assiciated with company andcompany associated with contact then company contact should associate with deal how I can do this with custom code in workflows @Wakira @stefen

Re: Custom Code workflow - Call External API

stefen — Tue, 06 Sep 2022 12:58:42 GMT

@Wakira sounds like you need to see what the actual error is. Typically a "unhandled promise rejection" means you aren't handling a failed response. To do that you should be able to update your axios function to something like this:

axios .post( 'www.APICarrier.com/api/tracking', requestBody, { headers: headers } ) .then(response => { console.log('Response from API: ${response.body}'); }).catch(function (error) { if (error.response) { // Request made and server responded console.log(error.response.data); console.log(error.response.status); console.log(error.response.headers); } else if (error.request) { // The request was made but no response was received console.log(error.request); } else { // Something happened in setting up the request that triggered an Error console.log('Error', error.message); } });