topic How to learn who's account user purchased a package? in Data Hub

How to learn who's account user purchased a package?

MarianaBravo — Thu, 19 May 2022 08:38:56 GMT

Hello everyone!

I would like to learn more about how to see the history of a purchase in HS. Can't find this tab, because I assume we are able to do it.

Thank you in advance!

Re: How to learn who's account user purchased a package?

karstenkoehler — Thu, 19 May 2022 09:02:01 GMT

Hi @MarianaBravo,

Is this what you're looking for? https://knowledge.hubspot.com/account/view-your-hubspot-invoices-and-receipts

If not, could you specify your request please?

Best regards!

Re: How to learn who's account user purchased a package?

MarianaBravo — Thu, 19 May 2022 09:12:30 GMT

Hi! Thanks but no. Is it possible to see the user that purchased this
service? I can see transactions and all but not the property history of the
purchase.

Re: How to learn who's account user purchased a package?

karstenkoehler — Thu, 19 May 2022 09:17:33 GMT

Hi @MarianaBravo,

When you open the actual order pdfs, you should see a paragraph like this: "Thanks for your HubSpot order. This order was done by Karsten Köhler (Email) on Date with the HubSpot checkout process in your HubSpot account."

Best regards!

Re: How to learn who's account user purchased a package?

MarianaBravo — Thu, 19 May 2022 09:28:09 GMT

Thank you so much! Got it.