topic Re: Clearbit connect not showing up on Gmail in Clearbit

Clearbit connect not showing up on Gmail

mf07 — Fri, 18 Oct 2024 10:33:20 GMT

The clearbit button is not showing up at all in my gmail. I click on
"open sidebar" but nothing happens. My Chrome is up to date and the clearbit is up to date. ive tried deleting and reinstalling. I also cleared
my cache from the past 7 shows. clear bit was working fine a couple of days ago. This is the error message i see on the google extensions page:

Refused to load the script 'chrome-extension://fcc29107-9866-48c2-8263-54f3f5b2becb/assets/content-widget.ts-OUKqK7yV.js' because it violates the following Content Security Policy directive: "script-src 'self' 'wasm-unsafe-eval' 'inline-speculation-rules'". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

Context

https://help.clearbit.com/hc/en-us/articles/360063559573-Install-Clearbit-JavaScript

Stack Trace

assets/content-widget.ts-loader-6qxxFSQ5.js:8 (anonymous function)

1 2 3 4 5 6 7 8 9 10 11 12 13 14

(function () { 'use strict'; const injectTime = performance.now(); (async () => { const { onExecute } = await import( /* @VITE-ignore */ chrome.runtime.getURL("assets/content-widget.ts-OUKqK7yV.js") ); onExecute?.({ perf: { injectTime, loadTime: performance.now() - injectTime } }); })().catch(console.error); })();

Re: Clearbit connect not showing up on Gmail

RBarriga6 — Fri, 18 Oct 2024 22:33:43 GMT

Hi There!

Thanks for reaching out! I'm happy to help resolve this content security policy error.

To help clarify, the error is stating that the extension is trying to load or execute a JavaScript file in a way that violates the extensions Content Security Policy (CSP).

While the Chrome extension seems to be working on our end, I’d like to gather a bit more information to better diagnose the issue. Could you please provide the following details:

Content Security Policy (CSP) Headers: Could you please inspect the headers in your browser Developer Tools?
CORS Headers: In the Headers section, could you also check for and provide details on the following?

•Access-Control-Allow-Origin

•Access-Control-Allow-Methods

•Access-Control-Allow-Headers
Ad Blockers/Other Extensions: Are there any ad blockers or other security/privacy extensions that might be interfering with scripts?

Your cooperation is much appreciated! Please feel free to reach out with any further questions or clarifications.

Best,

Re: Clearbit connect not showing up on Gmail

RBarriga6 — Tue, 22 Oct 2024 18:39:24 GMT

Hi There,

Thank you for your patience as we address this matter.

I’ve been thoroughly investigating the issue with Clearbit Connect not appearing in Gmail. It seems that the problem is related to compatibility with the latest Chrome update. We understand how crucial it is for you to have Clearbit Connect functioning smoothly, as it plays a vital role in streamlining your workflow and enhancing your productivity.

Rest assured, we are actively working to resolve this issue, and we will keep you updated with any developments as soon as possible. I've also included a link here to our status page for more live updates.

Best,

Re: Clearbit connect not showing up on Gmail

RBarriga6 — Wed, 23 Oct 2024 18:24:14 GMT

Hi There,

Following up on this thread.

I'm happy to share that we've identified and fixed the issue, and the updated version of Connect has been submitted to the Google Chrome Store. The update has been approved by the Chrome Store and has been deployed across all users. This should now be fixed.

Can you confirm?

Best,