# Data

**URL:** https://community.hubspot.com/c/revops-data-hub/64.md?page=52

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

**Page:** 53

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## [What role does the customer experience play in your operations strategy?](https://community.hubspot.com/t/what-role-does-the-customer-experience-play-in-your-operations-strategy/28620)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 2\
**Last updated:** [January 29, 2021, 8:05pm UTC](https://community.hubspot.com/t/what-role-does-the-customer-experience-play-in-your-operations-strategy/28620 "2021-01-29T20:05:42Z")

</div>

As we get ready for this week’s live discussions on tech stacks and building ops teams, we’re thinking a lot about the customer experience, because we’ll be talking a lot about the customer experience! (Specifically, ch…

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## [Updates UTM Source predefined channels (Traffic URL Builder)](https://community.hubspot.com/t/updates-utm-source-predefined-channels-traffic-url-builder/30975)

<div class="topic-metadata">

**Author:** [@pietergoyens](https://community.hubspot.com/u/pietergoyens)\
**Replies:** 0\
**Last updated:** [January 29, 2021, 8:54am UTC](https://community.hubspot.com/t/updates-utm-source-predefined-channels-traffic-url-builder/30975 "2021-01-29T08:54:37Z")

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The UTM Source is a dropdown with predefined channels in HubSpot’s Tracking URL Builder. When selecting Social or Paid Social from the Source field, I see that the list has been updated compared to two months ago: 3 adde…

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## [\[Template\] RevOps Job Descriptions](https://community.hubspot.com/t/template-revops-job-descriptions/29986)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 1\
**Last updated:** [January 22, 2021, 7:03pm UTC](https://community.hubspot.com/t/template-revops-job-descriptions/29986 "2021-01-22T19:03:45Z")

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As of January 2021, HubSpot now has a RevOps organization, centralizing all of our Sales, Marketing, Customer Success and Enablement Operations teams. Because of this, we’ve been thinking a lot about hiring and how to d…

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## [Measuring Impact of New Cookie Banner](https://community.hubspot.com/t/measuring-impact-of-new-cookie-banner/30578)

<div class="topic-metadata">

**Author:** [@jonathan\_unger](https://community.hubspot.com/u/jonathan_unger)\
**Replies:** 1\
**Last updated:** [January 22, 2021, 2:09pm UTC](https://community.hubspot.com/t/measuring-impact-of-new-cookie-banner/30578 "2021-01-22T14:09:28Z")

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Hi, As of today, when a user visits our website (signavio.com), we automatically place cookies on their browser. There is a notification banner that gives people the option to opt-out of all cookies or accept all cookie…

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## [Lançamento indevido](https://community.hubspot.com/t/lancamento-indevido/30493)

<div class="topic-metadata">

**Author:** [@PauloPereira](https://community.hubspot.com/u/PauloPereira)\
**Replies:** 1\
**Last updated:** [January 20, 2021, 9:00pm UTC](https://community.hubspot.com/t/lancamento-indevido/30493 "2021-01-20T21:00:45Z")

</div>

Como excluir lead lançado indevidamente, em negócios, e demais exclusões.

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## [What are your professional goals for 2021? What do you want to learn about Ops?](https://community.hubspot.com/t/what-are-your-professional-goals-for-2021-what-do-you-want-to-learn-about-ops/29577)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 2\
**Last updated:** [January 18, 2021, 11:29pm UTC](https://community.hubspot.com/t/what-are-your-professional-goals-for-2021-what-do-you-want-to-learn-about-ops/29577 "2021-01-18T23:29:17Z")

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I started to think about goals yesterday as I sifted through all of the upcoming/new year content there is right now on my social media feeds. Goal setting can be daunting -- I certainly feel it! One lesson I’ve learned…

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## [O que é Sales Ops e quais são os benefícios para sua empresa?](https://community.hubspot.com/t/o-que-e-sales-ops-e-quais-sao-os-beneficios-para-sua-empresa/28793)

<div class="topic-metadata">

**Author:** [@prios](https://community.hubspot.com/u/prios)\
**Replies:** 5\
**Last updated:** [January 15, 2021, 8:56pm UTC](https://community.hubspot.com/t/o-que-e-sales-ops-e-quais-sao-os-beneficios-para-sua-empresa/28793 "2021-01-15T20:56:10Z")

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Olá Comunidade! Gostaria de compartilhar com vocês aqui na seção de Opslife um blog post onde explico um pouco mais sobre : O que é Sales Ops e quais são os benefícios para sua empresa Por que estruturar Sales Ops no …

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## [What are you changing about your operational processes and strategy in 2021?](https://community.hubspot.com/t/what-are-you-changing-about-your-operational-processes-and-strategy-in-2021/29736)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 2\
**Last updated:** [January 8, 2021, 7:39pm UTC](https://community.hubspot.com/t/what-are-you-changing-about-your-operational-processes-and-strategy-in-2021/29736 "2021-01-08T19:39:36Z")

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The holidays are officially over, and 2021 is underway. It’s a new year! Not only is it a new year, but you may have planned to make some changes in 2021 to your operations strategy -- whether that’s headcount, or the s…

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## [Happy Holidays, #OpsLife! What did you learn about Ops in 2020?](https://community.hubspot.com/t/happy-holidays-opslife-what-did-you-learn-about-ops-in-2020/29523)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 1\
**Last updated:** [January 8, 2021, 7:35pm UTC](https://community.hubspot.com/t/happy-holidays-opslife-what-did-you-learn-about-ops-in-2020/29523 "2021-01-08T19:35:00Z")

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Can you believe there’s only a handful of days left in 2020?! As I think about stopping certain habits and activities and starting new ones in 2021, both personally and professionally, I think about what I’ve learned th…

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## [How do you measure the ROI of your operating system/platform?](https://community.hubspot.com/t/how-do-you-measure-the-roi-of-your-operating-system-platform/29819)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 0\
**Last updated:** [January 7, 2021, 12:58am UTC](https://community.hubspot.com/t/how-do-you-measure-the-roi-of-your-operating-system-platform/29819 "2021-01-07T00:58:23Z")

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This week at HubSpot we kicked off our Systems Usability Score survey; this goes out to all HubSpotters who have a login to our internal business systems as an opportunity to give feedback to improve the way in which we …

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## [Hubspot nicht mit Webseite verknüpft](https://community.hubspot.com/t/hubspot-nicht-mit-webseite-verknupft/29788)

<div class="topic-metadata">

**Author:** [@ALeisten1](https://community.hubspot.com/u/ALeisten1)\
**Replies:** 1\
**Last updated:** [January 6, 2021, 3:39pm UTC](https://community.hubspot.com/t/hubspot-nicht-mit-webseite-verknupft/29788 "2021-01-06T15:39:07Z")

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Hallo zusammen, wir haben den Tracking Code in unsere Webseite in den Header Bereich eingefügt, jedoch wird keine der Aktionen dort angezeigt (Chat, Pop-Up). Danke & LG André

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## [Como desativar usuários do portal?](https://community.hubspot.com/t/como-desativar-usuarios-do-portal/29476)

<div class="topic-metadata">

**Author:** [@aaltenhofen](https://community.hubspot.com/u/aaltenhofen)\
**Replies:** 1\
**Last updated:** [January 4, 2021, 8:45pm UTC](https://community.hubspot.com/t/como-desativar-usuarios-do-portal/29476 "2021-01-04T20:45:22Z")

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Uma pergunta bastante frequente que surge ao utilizar a HubSpot é sobre a possibilidade de desativar usuários do portal, em vez de removê-los. E a motivação para essa necessidade varia de empresa para empresa: alguns usu…

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## [Add goals after the campaign has been created](https://community.hubspot.com/t/add-goals-after-the-campaign-has-been-created/29540)

<div class="topic-metadata">

**Author:** [@pietergoyens](https://community.hubspot.com/u/pietergoyens)\
**Replies:** 0\
**Last updated:** [December 26, 2020, 4:53pm UTC](https://community.hubspot.com/t/add-goals-after-the-campaign-has-been-created/29540 "2020-12-26T16:53:59Z")

</div>

We created a campaign in HubSpot last week, but then we forgot to add the campaign goals. So, we added the goals a week later but they are not shown on the campaign overview.

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## [The pros and cons of centralizing your Ops team](https://community.hubspot.com/t/the-pros-and-cons-of-centralizing-your-ops-team/28980)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 1\
**Last updated:** [December 15, 2020, 8:18pm UTC](https://community.hubspot.com/t/the-pros-and-cons-of-centralizing-your-ops-team/28980 "2020-12-15T20:18:54Z")

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Last week in our Road to RevOps event, our EVP of RevOps Alison Elworthy talked a lot about centralization in operations. One way we’ve centralized our operations teams at HubSpot is literally through a new org chart. W…

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## [List name keyword(s) as a contact list filter](https://community.hubspot.com/t/list-name-keyword-s-as-a-contact-list-filter/29150)

<div class="topic-metadata">

**Author:** [@maryum](https://community.hubspot.com/u/maryum)\
**Replies:** 0\
**Last updated:** [December 14, 2020, 7:12pm UTC](https://community.hubspot.com/t/list-name-keyword-s-as-a-contact-list-filter/29150 "2020-12-14T19:12:00Z")

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i.e. “master client” in lists so we can auto-collect all new/existing client lists vs. entering individually as filtered lists

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## [\[New Q&A from Panelists\] The Road to RevOps: HubSpot's Live Discussion Series](https://community.hubspot.com/t/new-q-a-from-panelists-the-road-to-revops-hubspots-live-discussion-series/28154)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 10\
**Last updated:** [December 14, 2020, 2:27pm UTC](https://community.hubspot.com/t/new-q-a-from-panelists-the-road-to-revops-hubspots-live-discussion-series/28154 "2020-12-14T14:27:30Z")

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What a great event! We had so many questions for our “How to Future Proof a Tech Stack” and “How to Design a World-Class RevOps Team” live discussions. I’ve posted them below, and asked the panelists to weigh in. From o…

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## [\[Education\] Introduction to Revenue Operations](https://community.hubspot.com/t/education-introduction-to-revenue-operations/29026)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 1\
**Last updated:** [December 13, 2020, 8:19pm UTC](https://community.hubspot.com/t/education-introduction-to-revenue-operations/29026 "2020-12-13T20:19:34Z")

</div>

Our Academy team has been hard at work creating a new lesson on revenue operations (RevOps). In this lesson, you’ll learn what “revenue operations” means and how best to streamline operations at your own company. Take R…

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## [\[Webinar\] Connect your offering to customer value in Sales](https://community.hubspot.com/t/webinar-connect-your-offering-to-customer-value-in-sales/28859)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 0\
**Last updated:** [December 7, 2020, 10:56pm UTC](https://community.hubspot.com/t/webinar-connect-your-offering-to-customer-value-in-sales/28859 "2020-12-07T22:56:15Z")

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Recently our VP of Sales Ops and Strategy @Channing-Ferrer participated in a panel with other B2B leaders on how to: Assess the health of their current revenue engine Pinpoint where improvements can and should be made P…

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## [\[Master Class\] Change Management with Anne-Marie Costigan](https://community.hubspot.com/t/master-class-change-management-with-anne-marie-costigan/28675)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 2\
**Last updated:** [December 7, 2020, 7:26pm UTC](https://community.hubspot.com/t/master-class-change-management-with-anne-marie-costigan/28675 "2020-12-07T19:26:31Z")

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Recently our community member and HubSpot RevOps expert @mewing hosted a November meetup on ‘how to identify (and fix) operational pain’. His guest Anne-Marie Costigan shared her process for how to do just that - fix the…

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## [Exemplos de campanhas complexas ou automações de fluxos de trabalho](https://community.hubspot.com/t/exemplos-de-campanhas-complexas-ou-automacoes-de-fluxos-de-trabalho/28753)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 4\
**Last updated:** [December 4, 2020, 10:52pm UTC](https://community.hubspot.com/t/exemplos-de-campanhas-complexas-ou-automacoes-de-fluxos-de-trabalho/28753 "2020-12-04T22:52:15Z")

</div>

Oi Comunidade, No ano passado, estive envolvida em um projeto na HubSpot onde construímos um fluxo de trabalho que quase atingiu os limites da lógica de ramificação . Normalmente, isso é um sinal de que você pode dividi…

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## [\[Request for Resources\] Change Management](https://community.hubspot.com/t/request-for-resources-change-management/27718)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 1\
**Last updated:** [December 4, 2020, 9:52pm UTC](https://community.hubspot.com/t/request-for-resources-change-management/27718 "2020-12-04T21:52:33Z")

</div>

Change management is a tactic and a skill that is near and dear to our hearts! It’s not always easy to juggle the change and the process of the change itself. And unless you’ve been through it, it can be hard to really u…

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## [Problem with the workflow migration process requested by HubSpot before January 8](https://community.hubspot.com/t/problem-with-the-workflow-migration-process-requested-by-hubspot-before-january-8/28642)

<div class="topic-metadata">

**Author:** [@louischausse](https://community.hubspot.com/u/louischausse)\
**Replies:** 3\
**Last updated:** [December 2, 2020, 1:24pm UTC](https://community.hubspot.com/t/problem-with-the-workflow-migration-process-requested-by-hubspot-before-january-8/28642 "2020-12-02T13:24:29Z")

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If you use HubSpot workflows for several years, maybe you have received an email from HubSpot with this subject line: \[Action Required\] One or more of your workflows need to be updated by January 8 I discovered a quite…

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## [Como você mede a "dívida de tecnologia" ?](https://community.hubspot.com/t/como-voce-mede-a-divida-de-tecnologia/28619)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 0\
**Last updated:** [December 1, 2020, 4:07pm UTC](https://community.hubspot.com/t/como-voce-mede-a-divida-de-tecnologia/28619 "2020-12-01T16:07:09Z")

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Olá Comunidade! Enquanto nos preparamos para o nosso evento Road to RevOps, (EN no momento). Não posso deixar de pensar na frase ‘dívida tecnológica.’ Sabemos que “dívida” de qualquer tipo não é tão bom , então como v…

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## [Vamos falar sobre as operações de receita ou RevOps?](https://community.hubspot.com/t/vamos-falar-sobre-as-operacoes-de-receita-ou-revops/28490)

<div class="topic-metadata">

**Author:** [@aaltenhofen](https://community.hubspot.com/u/aaltenhofen)\
**Replies:** 0\
**Last updated:** [November 26, 2020, 10:18pm UTC](https://community.hubspot.com/t/vamos-falar-sobre-as-operacoes-de-receita-ou-revops/28490 "2020-11-26T22:18:15Z")

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Oi, Comunidade! Enquanto nos preparamos para o webinar de ‘The Road to RevOps’, adoraríamos saber como as suas ideias e opiniões sobre RevOps. Você já ouviu falar deste termo ou já o está implementando na sua empresa? P…

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## [Configuração da sua conta na HubSpot](https://community.hubspot.com/t/configuracao-da-sua-conta-na-hubspot/28224)

<div class="topic-metadata">

**Author:** [@MarianaG](https://community.hubspot.com/u/MarianaG)\
**Replies:** 4\
**Last updated:** [November 25, 2020, 12:19am UTC](https://community.hubspot.com/t/configuracao-da-sua-conta-na-hubspot/28224 "2020-11-25T00:19:32Z")

</div>

Olá comunidade! Vocês têm o hábito de revisar as configurações da sua conta na HubSpot? Muitas vezes atualizações automáticas acontecem sem querer porque cada item de configuração não foi analisado com base nos process…

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## [Planification annuelle: stratégies et tactiques](https://community.hubspot.com/t/planification-annuelle-strategies-et-tactiques/27280)

<div class="topic-metadata">

**Author:** [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\
**Replies:** 2\
**Last updated:** [November 24, 2020, 4:14pm UTC](https://community.hubspot.com/t/planification-annuelle-strategies-et-tactiques/27280 "2020-11-24T16:14:28Z")

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Nous sommes en octobre et la planification annuelle pour 2021 bat son plein. Que faut-il pour créer un plan annuel réussi? Qu’en pensez-vous, quelles sont les données les plus importantes? Jon Dick (VP, Marketing) a fa…

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## [Shopify + Salesforce + HubSpot + Analytics!!](https://community.hubspot.com/t/shopify-salesforce-hubspot-analytics/28312)

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**Author:** [@ki392](https://community.hubspot.com/u/ki392)\
**Replies:** 1\
**Last updated:** [November 23, 2020, 5:14pm UTC](https://community.hubspot.com/t/shopify-salesforce-hubspot-analytics/28312 "2020-11-23T17:14:55Z")

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We are trying our darn best to scrap together a solution that allows us to track UTM parameter success with a cobbled together solution. Due to the limitations of the HubSpot data model for nonprofits, we were forced to …

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## [How do you define 'revenue operations' or RevOps?](https://community.hubspot.com/t/how-do-you-define-revenue-operations-or-revops/28293)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 0\
**Last updated:** [November 20, 2020, 4:31pm UTC](https://community.hubspot.com/t/how-do-you-define-revenue-operations-or-revops/28293 "2020-11-20T16:31:55Z")

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As we get ready for our live discussion event ‘The Road to RevOps’, I’d love to know how our community is thinking about RevOps, if you are at all and what it means to you. HubSpot defines it like this: "RevOps is the m…

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## [Is there a way to forecast MRR?](https://community.hubspot.com/t/is-there-a-way-to-forecast-mrr/21292)

<div class="topic-metadata">

**Author:** [@999999999](https://community.hubspot.com/u/999999999)\
**Replies:** 5\
**Last updated:** [November 19, 2020, 5:15pm UTC](https://community.hubspot.com/t/is-there-a-way-to-forecast-mrr/21292 "2020-11-19T17:15:31Z")

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Hi, I’m Nick from HelloDigital. I hope I found the right place to find someone who can help. I wanna know if I can make this same report like Sold tier credit (Partner \> Dashboard \> Tier \> Sold tier credit) in Sales Re…

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## [\[Career Profile\] Josh Cramoy, Senior Director of Business Operations at Piaggio Fast Forward](https://community.hubspot.com/t/career-profile-josh-cramoy-senior-director-of-business-operations-at-piaggio-fast-forward/28112)

<div class="topic-metadata">

**Author:** [@maggiebutler](https://community.hubspot.com/u/maggiebutler)\
**Replies:** 0\
**Last updated:** [November 17, 2020, 6:43pm UTC](https://community.hubspot.com/t/career-profile-josh-cramoy-senior-director-of-business-operations-at-piaggio-fast-forward/28112 "2020-11-17T18:43:54Z")

</div>

This new video series features snackable interviews with today’s leading experts in ops topics like data, automation, technology and so much more. Type in ‘Career Profile’ in the Community search bar to see the other pro…

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