# Resources **URL:** https://community.hubspot.com/c/resources/63.md?page=57 [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) **Page:** 58 --- ## [\[In Beta\] HubSpot Calling API (featuring Aircall)](https://community.hubspot.com/t/in-beta-hubspot-calling-api-featuring-aircall/33188)
**Author:** [@ebeck](https://community.hubspot.com/u/ebeck)\ **Replies:** 0\ **Last updated:** [September 12, 2018, 2:35pm UTC](https://community.hubspot.com/t/in-beta-hubspot-calling-api-featuring-aircall/33188 "2018-09-12T14:35:52Z")
What is it? HubSpot’s new Calling API is now in beta and available to Sales Hub Enterprise and Service Hub Enterprise customers. The Calling API gives advanced teams the flexibility to use third-party telephony provider… --- ## [\[Now Live\] A New Way to Preview Your Emails](https://community.hubspot.com/t/now-live-a-new-way-to-preview-your-emails/33554)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [September 12, 2018, 2:08pm UTC](https://community.hubspot.com/t/now-live-a-new-way-to-preview-your-emails/33554 "2018-09-12T14:08:33Z")
What is it? There is now an all new way to preview and share your drafted emails, and ensure that your email looks as expected across a variety of screen sizes and email clients. Why does it matter? When creating mark… --- ## [\[Now Live\] Service Hub Starter](https://community.hubspot.com/t/now-live-service-hub-starter/33705)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [September 6, 2018, 10:46am UTC](https://community.hubspot.com/t/now-live-service-hub-starter/33705 "2018-09-06T10:46:44Z")
What is it: Now live is Service Hub Starter - a new entry level service package that helps early service teams build a basic help desk. This new package is made possible by adding a slimmed down version of tickets into … --- ## [\[HubSpot Video\] How-to-use HubSpot Video in Sales](https://community.hubspot.com/t/hubspot-video-how-to-use-hubspot-video-in-sales/33800)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [September 5, 2018, 9:00pm UTC](https://community.hubspot.com/t/hubspot-video-how-to-use-hubspot-video-in-sales/33800 "2018-09-05T21:00:00Z")
What is it? HubSpot Video is a series of new video features woven throughout the HubSpot platform. This video dives deep into the new video features in Sales Hub. {% video\_player “embed\_player” overrideable=False, type… --- ## [\[HubSpot Video\] How-to-use HubSpot Video in Services](https://community.hubspot.com/t/hubspot-video-how-to-use-hubspot-video-in-services/33801)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [September 5, 2018, 9:00pm UTC](https://community.hubspot.com/t/hubspot-video-how-to-use-hubspot-video-in-services/33801 "2018-09-05T21:00:00Z")
What is it? HubSpot Video is a series of new video features woven throughout the HubSpot platform. This video dives deep into the new video features in Service Hub. {% video\_player “embed\_player” overrideable=False, ty… --- ## [\[Now Live\] Service Hub Enterprise](https://community.hubspot.com/t/now-live-service-hub-enterprise/33702)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [September 5, 2018, 9:00pm UTC](https://community.hubspot.com/t/now-live-service-hub-enterprise/33702 "2018-09-05T21:00:00Z")
What is it: Now live is Service Hub Enterprise - a new package of service tools that helps sophisticated service teams. This new package includes everything thing found in pro, our new enterprise platform level features… --- ## [\[HubSpot Video\] How-to-use HubSpot Video in Marketing](https://community.hubspot.com/t/hubspot-video-how-to-use-hubspot-video-in-marketing/33799)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [September 5, 2018, 9:00pm UTC](https://community.hubspot.com/t/hubspot-video-how-to-use-hubspot-video-in-marketing/33799 "2018-09-05T21:00:00Z")
What is it? HubSpot Video is a series of new video features woven throughout the HubSpot platform. This video dives deep into the new marketing video features. {% video\_player “embed\_player” overrideable=False, type=‘s… --- ## [\[New Video\] INBOUND 2018 HubSpot Updates in Less Time Than a Coffee Break](https://community.hubspot.com/t/new-video-inbound-2018-hubspot-updates-in-less-time-than-a-coffee-break/33421)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [September 5, 2018, 9:00pm UTC](https://community.hubspot.com/t/new-video-inbound-2018-hubspot-updates-in-less-time-than-a-coffee-break/33421 "2018-09-05T21:00:00Z")
INBOUND is the most exciting time of the year here at HubSpot. It’s when thousands upon thousands of people join us in Boston to hear inspiring and transformative keynotes from folks like Deepak Chopra, Shonda Rhimes, Ch… --- ## [\[Now Live\] HubSpot CMS](https://community.hubspot.com/t/now-live-hubspot-cms/33385)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [September 5, 2018, 8:56pm UTC](https://community.hubspot.com/t/now-live-hubspot-cms/33385 "2018-09-05T20:56:42Z")
What is it? HubSpot CMS, the only CMS that combines the power of CRM and CMS into one integrated platform is now available, and can be purchased as a standalone product, or with any Hub at any tier. Why does it matter? … --- ## [\[Now Live\] Advanced Website Audiences](https://community.hubspot.com/t/now-live-advanced-website-audiences/33559)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [September 4, 2018, 4:33pm UTC](https://community.hubspot.com/t/now-live-advanced-website-audiences/33559 "2018-09-04T16:33:49Z")
What is it? Last month, we let you get more granular with website audiences in the ads add-on by adding the ability to create audiences based on URL rules. Now, we’ve expanded on this feature in several different ways s… --- ## [\[Now Live\] Service Hub, Feedback: Flexibility & Customization Updates](https://community.hubspot.com/t/now-live-service-hub-feedback-flexibility-customization-updates/33703)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [August 31, 2018, 9:23pm UTC](https://community.hubspot.com/t/now-live-service-hub-feedback-flexibility-customization-updates/33703 "2018-08-31T21:23:21Z")
What is it? A number of feedback updates that make the product more flexible and customizable. The ability to trigger surveys on deal, ticket, and company properties, not just contact properties. Enhanced customiz… --- ## [\[Now Live\] Collected Forms Property Mapping](https://community.hubspot.com/t/now-live-collected-forms-property-mapping/33563)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 31, 2018, 7:47pm UTC](https://community.hubspot.com/t/now-live-collected-forms-property-mapping/33563 "2018-08-31T19:47:17Z")
What is it? Collected forms are now better able to match properties from collected forms to properties within HubSpot. Why does it matter? Collected forms give you the option to use forms that you already have impleme… --- ## [\[Now Live\] Deal-based and Ticket-based Workflows](https://community.hubspot.com/t/now-live-deal-based-and-ticket-based-workflows/33283)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [August 31, 2018, 3:33pm UTC](https://community.hubspot.com/t/now-live-deal-based-and-ticket-based-workflows/33283 "2018-08-31T15:33:13Z")
What is it? Workflows that enroll deals and tickets, allowing you to set properties, create tasks, and send email based on those deals and tickets. Why is it important? Workflows has always focused on automating prima… --- ## [\[HubSpot Connect\] - Fomo Integration](https://community.hubspot.com/t/hubspot-connect-fomo-integration/33345)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [August 30, 2018, 4:52pm UTC](https://community.hubspot.com/t/hubspot-connect-fomo-integration/33345 "2018-08-30T16:52:41Z")
What does this integration partner do? Fomo is a product that enables you to show customer interactions - purchases, opt-ins, and more - with one line of code. What does this integration enable? With this… --- ## [\[In Beta\] A New Place to Save and Manage Your Reports in HubSpot](https://community.hubspot.com/t/in-beta-a-new-place-to-save-and-manage-your-reports-in-hubspot/33411)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 24, 2018, 3:55pm UTC](https://community.hubspot.com/t/in-beta-a-new-place-to-save-and-manage-your-reports-in-hubspot/33411 "2018-08-24T15:55:14Z")
What is it? A new place to save and manage your custom reports across HubSpot, without saving them to a dashboard. Why does it matter? By September, Professional and Enterprise users in all three hubs will have access… --- ## [\[Now Live\] A Single Page for Notification Preferences](https://community.hubspot.com/t/now-live-a-single-page-for-notification-preferences/33135)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [August 24, 2018, 2:28pm UTC](https://community.hubspot.com/t/now-live-a-single-page-for-notification-preferences/33135 "2018-08-24T14:28:19Z")
What is it? Now live is the ability to manage all of your notification preferences on a single page. Why is it important? Configuring your notification preferences for any tool can be a confusing and arduous task. In … --- ## [\[Heads Up\] A Reinvigorated Predictive Lead Score is Coming to Enterprise](https://community.hubspot.com/t/heads-up-a-reinvigorated-predictive-lead-score-is-coming-to-enterprise/33638)
**Author:** [@ariplaut](https://community.hubspot.com/u/ariplaut)\ **Replies:** 0\ **Last updated:** [August 23, 2018, 8:56pm UTC](https://community.hubspot.com/t/heads-up-a-reinvigorated-predictive-lead-score-is-coming-to-enterprise/33638 "2018-08-23T20:56:50Z")
(note: the following changes only impact Enterprise customers and existing Sales Hub Professional customers ) What’s happening? We’ve completely re-engineered and modernized the machine learning models that power lead … --- ## [\[HubSpot Connect\] - Opensense Integration](https://community.hubspot.com/t/hubspot-connect-opensense-integration/33624)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [August 23, 2018, 8:26pm UTC](https://community.hubspot.com/t/hubspot-connect-opensense-integration/33624 "2018-08-23T20:26:31Z")
What does this integration partner do? Opensense is a product that enables you to target the content in your email signature based on contact properties in your HubSpot CRM. What does this i… --- ## [\[Heads Up\] We’re Removing the Public Contact Record From Form Submission Notification Emails](https://community.hubspot.com/t/heads-up-we-re-removing-the-public-contact-record-from-form-submission-notification-emails/33378)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 22, 2018, 3:27pm UTC](https://community.hubspot.com/t/heads-up-we-re-removing-the-public-contact-record-from-form-submission-notification-emails/33378 "2018-08-22T15:27:14Z")
What is it? On September 17, form submission notification emails will no longer include a link to a public contact record. Recipients will now need to be a HubSpot user in order to view the contact record from these ema… --- ## [\[Now Live\] Unlimited Parent-Child Relationships](https://community.hubspot.com/t/now-live-unlimited-parent-child-relationships/33788)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [August 21, 2018, 8:02pm UTC](https://community.hubspot.com/t/now-live-unlimited-parent-child-relationships/33788 "2018-08-21T20:02:18Z")
What is it? Now live is the ability for a company in your HubSpot CRM to be associated with a child company and a parent company. Why is it important? One of the fundamental needs of a CRM is that it reflects the real… --- ## [\[HubSpot Connect\] - Oktopost Integration](https://community.hubspot.com/t/hubspot-connect-oktopost-integration/33621)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [August 20, 2018, 8:30pm UTC](https://community.hubspot.com/t/hubspot-connect-oktopost-integration/33621 "2018-08-20T20:30:24Z")
What does this integration partner do? Oktopost is a social media management and employee advocacy platform for B2B companies that aims to build meaningful conversations with leads through highly-personalized marketing … --- ## [\[Now Live\] Custom Availability for Meetings](https://community.hubspot.com/t/now-live-custom-availability-for-meetings/33270)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [August 17, 2018, 4:48pm UTC](https://community.hubspot.com/t/now-live-custom-availability-for-meetings/33270 "2018-08-17T16:48:34Z")
What is it? The latest update brings more flexibility to the meeting booking experience. Now, you have the option to set a custom date range for when meetings can be booked. Why is it important? Have you ever been to … --- ## [\[Now Live\] Import, Deduplicate, and Search Objects Using Object ID](https://community.hubspot.com/t/now-live-import-deduplicate-and-search-objects-using-object-id/33580)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [August 16, 2018, 3:38pm UTC](https://community.hubspot.com/t/now-live-import-deduplicate-and-search-objects-using-object-id/33580 "2018-08-16T15:38:37Z")
What is it? Now live is the ability to import, deduplicate, and search your contacts, companies, deals, and tickets using an Object ID. Why is it important? It’s always been pretty easy to deduplicate contact records … --- ## [\[In Beta\] Visually Refreshed Content Strategy Topics](https://community.hubspot.com/t/in-beta-visually-refreshed-content-strategy-topics/33420)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 15, 2018, 6:02pm UTC](https://community.hubspot.com/t/in-beta-visually-refreshed-content-strategy-topics/33420 "2018-08-15T18:02:53Z")
What is it? A new user interface for topics within content strategy that lists your content in a table view. Why it matters? Previously, for a topic within content strategy, you were shown the pillar page and sub-topi… --- ## [\[Now Live\] Create New or Customize Pre-Built Ticket Reports](https://community.hubspot.com/t/now-live-create-new-or-customize-pre-built-ticket-reports/33568)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 15, 2018, 1:57pm UTC](https://community.hubspot.com/t/now-live-create-new-or-customize-pre-built-ticket-reports/33568 "2018-08-15T13:57:39Z")
What is it? All Service Hub Professional users can now create custom tickets reports. They can also customize their tickets reports on their service dashboard, as well as the ticket reports in the report library. Later… --- ## [\[HubSpot Connect\] - Conversica Integration](https://community.hubspot.com/t/hubspot-connect-conversica-integration/33246)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [August 14, 2018, 5:50pm UTC](https://community.hubspot.com/t/hubspot-connect-conversica-integration/33246 "2018-08-14T17:50:25Z")
What does this integration partner do? Conversica provides an AI-based sales assistant that engages new prospects in order to increase sales and marketing efficiency. What does this integration enable? Conversica u… --- ## [\[Now Live\] Topic Discovery in Content Strategy](https://community.hubspot.com/t/now-live-topic-discovery-in-content-strategy/33602)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 13, 2018, 9:14pm UTC](https://community.hubspot.com/t/now-live-topic-discovery-in-content-strategy/33602 "2018-08-13T21:14:44Z")
What is it? The content strategy tool now includes a topic discovery step in the topic creation process. Why does it matter? At the end of May, we sunsetted the keywords tool in HubSpot. We did this because selecting … --- ## [\[Now Live\] Deal Personalization Tokens in Templates and Snippets](https://community.hubspot.com/t/now-live-deal-personalization-tokens-in-templates-and-snippets/33284)
**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\ **Replies:** 0\ **Last updated:** [August 10, 2018, 6:25pm UTC](https://community.hubspot.com/t/now-live-deal-personalization-tokens-in-templates-and-snippets/33284 "2018-08-10T18:25:00Z")
What is it? Now live is the ability to use deal personalization tokens in email templates and snippets. Why is it important? Personalization tokens are a great way to make your emails feel more, well, personal. In sal… --- ## [\[Now Live\] We’ve Changed How we Calculate Average Time on Page](https://community.hubspot.com/t/now-live-we-ve-changed-how-we-calculate-average-time-on-page/33613)
**Author:** [@agirard](https://community.hubspot.com/u/agirard)\ **Replies:** 0\ **Last updated:** [August 10, 2018, 2:51pm UTC](https://community.hubspot.com/t/now-live-we-ve-changed-how-we-calculate-average-time-on-page/33613 "2018-08-10T14:51:54Z")
What is it? We’ve changed how we calculate the average time on page metric within HubSpot. Why does it matter? Our old calculation for average time on page took into account page exits. For any page that had a high… --- ## [\[Sunset\] Persona Tagging in Workflows](https://community.hubspot.com/t/sunset-persona-tagging-in-workflows/33630)
**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\ **Replies:** 0\ **Last updated:** [August 9, 2018, 1:09pm UTC](https://community.hubspot.com/t/sunset-persona-tagging-in-workflows/33630 "2018-08-09T13:09:41Z")
What is it? We’re removing the setting that lets you tag a workflow with a persona and filter by personas on the Workflows home page. This feature will no longer be available in Workflows come August 9th, 2018. Note: W… [Previous page](https://community.hubspot.com/c/resources/63.md?page=56) [Next page](https://community.hubspot.com/c/resources/63.md?page=58)