# Resources

**URL:** https://community.hubspot.com/c/resources/63.md?page=56

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

**Page:** 57

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## [\[Now Live\] Customer Experience Survey Web Delivery in Feedback, Service Hub](https://community.hubspot.com/t/now-live-customer-experience-survey-web-delivery-in-feedback-service-hub/33268)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [November 14, 2018, 2:39pm UTC](https://community.hubspot.com/t/now-live-customer-experience-survey-web-delivery-in-feedback-service-hub/33268 "2018-11-14T14:39:13Z")

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What is it: Service Hub customers can now deliver surveys to visitors via their website. These customer experience surveys are a new option in the feedback tool in Service Hub. Click here to see it live in your portal. …

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## [A/B Testing & Other New Features Within the Drag-and-Drop Email Editor](https://community.hubspot.com/t/a-b-testing-other-new-features-within-the-drag-and-drop-email-editor/33299)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [November 7, 2018, 2:15pm UTC](https://community.hubspot.com/t/a-b-testing-other-new-features-within-the-drag-and-drop-email-editor/33299 "2018-11-07T14:15:14Z")

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The new drag-and-drop email editor makes creating a marketing email simple and intuitive. Simply drag any elements of your email into place, add your content, and press send. The new editor was rolled out with the launch…

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## [Work Seamlessly With Your Team Using Content Partitioning](https://community.hubspot.com/t/work-seamlessly-with-your-team-using-content-partitioning/33816)

<div class="topic-metadata">

**Author:** [@ariplaut](https://community.hubspot.com/u/ariplaut)\
**Replies:** 0\
**Last updated:** [November 1, 2018, 1:00pm UTC](https://community.hubspot.com/t/work-seamlessly-with-your-team-using-content-partitioning/33816 "2018-11-01T13:00:00Z")

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As your marketing team, and overall business, grows there are two big challenges you’ll face. Access to the right content at the right time, and reducing clutter. If you have multiple functional teams in marketing, like …

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## [Avoid Over-Emailing Contacts with Email Send Frequency Cap](https://community.hubspot.com/t/avoid-over-emailing-contacts-with-email-send-frequency-cap/33315)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [November 1, 2018, 1:00pm UTC](https://community.hubspot.com/t/avoid-over-emailing-contacts-with-email-send-frequency-cap/33315 "2018-11-01T13:00:00Z")

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Your relationship with prospects and customers is too important to be tarnished by sending them too many emails. Yet, tracking the number of emails you sent to every individual contact has been difficult - until now. To…

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## [October HubSpot Updates in Less Time Than a Coffee Break](https://community.hubspot.com/t/october-hubspot-updates-in-less-time-than-a-coffee-break/33619)

<div class="topic-metadata">

**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\
**Replies:** 0\
**Last updated:** [November 1, 2018, 3:28am UTC](https://community.hubspot.com/t/october-hubspot-updates-in-less-time-than-a-coffee-break/33619 "2018-11-01T03:28:44Z")

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October was a busy month for HubSpot product updates. In this video, we’ll give you a personal tour of all the best. \<script src="https://play.vidyard.com/embed/v4.js"\>\</script\> {% video\_player “embed\_player” overrideab…

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## [Two Updates to Permissions that Give Admins More Control](https://community.hubspot.com/t/two-updates-to-permissions-that-give-admins-more-control/33782)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 30, 2018, 4:09pm UTC](https://community.hubspot.com/t/two-updates-to-permissions-that-give-admins-more-control/33782 "2018-10-30T16:09:56Z")

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What is it? Now live are two updates to permissions in HubSpot CRM: Custom “HubSpot User” properties in HubSpot now respect the user permissions to “View”, “Edit” and “Communicate” As an admin, you can now set “View” …

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## [\[HubSpot Connect\] - October’s New Integration Roundup](https://community.hubspot.com/t/hubspot-connect-october-s-new-integration-roundup/33620)

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**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 29, 2018, 6:41pm UTC](https://community.hubspot.com/t/hubspot-connect-october-s-new-integration-roundup/33620 "2018-10-29T18:41:02Z")

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Take a moment to step back and check out all these incredible new integrations within HubSpot Connect, including: Swoogo, atEvent, WorkCast, BrightTALK, and TwentyThree. Swoogo Swoogo is event management software that…

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## [\[Now Live\] Embedded (Advocacy) Automation - Feedback, Service Hub](https://community.hubspot.com/t/now-live-embedded-advocacy-automation-feedback-service-hub/33319)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 25, 2018, 11:03am UTC](https://community.hubspot.com/t/now-live-embedded-advocacy-automation-feedback-service-hub/33319 "2018-10-25T11:03:12Z")

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What is it: Now live in the feedback tool, is new automation that allows you set up actions that are triggered by a contact’s response to a NPS survey. This new prescriptive step makes it easier for you to start to imp…

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## [Create Membership-Content With Marketing Hub Enterprise](https://community.hubspot.com/t/create-membership-content-with-marketing-hub-enterprise/33253)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 24, 2018, 6:43pm UTC](https://community.hubspot.com/t/create-membership-content-with-marketing-hub-enterprise/33253 "2018-10-24T18:43:46Z")

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Have you ever wanted to create a membership website, or portion of your website, that required paying customers to log into? Today, with HubSpot you can open up a new revenue opportunity from your content with the new C…

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## [Keep Control Over Your Social Presence with Draft Only Permissions in the Social Tool](https://community.hubspot.com/t/keep-control-over-your-social-presence-with-draft-only-permissions-in-the-social-tool/33298)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [October 24, 2018, 1:55pm UTC](https://community.hubspot.com/t/keep-control-over-your-social-presence-with-draft-only-permissions-in-the-social-tool/33298 "2018-10-24T13:55:33Z")

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As your company grows, you’ll begin delegating more and more tasks to others within your company. A job that you could once do all by yourself now takes a team of employees, plus a few interns. While you recognize that d…

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## [\[HubSpot Connect\] - TwentyThree Webinar Integration](https://community.hubspot.com/t/hubspot-connect-twentythree-webinar-integration/33778)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 18, 2018, 6:47pm UTC](https://community.hubspot.com/t/hubspot-connect-twentythree-webinar-integration/33778 "2018-10-18T18:47:50Z")

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What does this integration partner do? TwentyThree is video marketing software that offers hosting, publishing, editing, and video analytics tools. This update is related their newest webinar product and the new HubSpot…

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## [\[Heads up\] Mandatory Secure URLs for Webhook actions](https://community.hubspot.com/t/heads-up-mandatory-secure-urls-for-webhook-actions/33693)

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**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 18, 2018, 6:17pm UTC](https://community.hubspot.com/t/heads-up-mandatory-secure-urls-for-webhook-actions/33693 "2018-10-18T18:17:56Z")

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What is it? The “Trigger a Webhook” action in Workflows will soon require secure URLs that use HTTPS. Over time URLs that use HTTP will be phased out from webhook actions. To learn more about HTTPS, read this blog post…

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## [Understand Your Emails' Impact With Closed-Loop Revenue Reporting for Abandoned Cart Emails](https://community.hubspot.com/t/understand-your-emails-impact-with-closed-loop-revenue-reporting-for-abandoned-cart-emails/33787)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [October 16, 2018, 4:11pm UTC](https://community.hubspot.com/t/understand-your-emails-impact-with-closed-loop-revenue-reporting-for-abandoned-cart-emails/33787 "2018-10-16T16:11:12Z")

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Sending emails is great. But if they’re not actually driving revenue, what’s the point? For a marketer, it’s critical that you connect all your efforts to the bottom line, both to show your value to your company, and to …

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## [Keep Your Conversion Points Consistent With Themes in Forms](https://community.hubspot.com/t/keep-your-conversion-points-consistent-with-themes-in-forms/33759)

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**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [October 11, 2018, 4:53pm UTC](https://community.hubspot.com/t/keep-your-conversion-points-consistent-with-themes-in-forms/33759 "2018-10-11T16:53:12Z")

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Creating a consistent experience across your entire site is essential for converting visitors to your site into leads. This includes forms that you embed on an external site, or ones that are viewed on a standalone URL. …

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## [\[Now Live\] Branching Logic in Company, Ticket, & Deals Workflows](https://community.hubspot.com/t/now-live-branching-logic-in-company-ticket-deals-workflows/33180)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 10, 2018, 1:39pm UTC](https://community.hubspot.com/t/now-live-branching-logic-in-company-ticket-deals-workflows/33180 "2018-10-10T13:39:43Z")

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What is it? If you have workflows you can now add if/then branches in company, ticket, and deal-based workflows. They work the same way as if/then branches in contact-based workflows. Why is it important? As new workf…

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## [\[Now Live\] Article Feedback: Knowledge Base, Service Hub](https://community.hubspot.com/t/now-live-article-feedback-knowledge-base-service-hub/33467)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [October 8, 2018, 3:29pm UTC](https://community.hubspot.com/t/now-live-article-feedback-knowledge-base-service-hub/33467 "2018-10-08T15:29:22Z")

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What is it: Now live is a new feedback mechanism and insights that tell knowledge base users how helpful their customers find a given knowledge base article. Why it matters Making sure your articles are sufficiently s…

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## [Easily Create and Report on your Topics within Content Strategy](https://community.hubspot.com/t/easily-create-and-report-on-your-topics-within-content-strategy/33303)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [October 3, 2018, 7:24pm UTC](https://community.hubspot.com/t/easily-create-and-report-on-your-topics-within-content-strategy/33303 "2018-10-03T19:24:32Z")

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Getting found on search is a challenge. Not only are their other brands competing for the same search topics as you, but you also have to organize your content in a way that allows search engines to recognize your author…

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## [Automated Assignment will be exclusive to paid Pro seats by 11/1](https://community.hubspot.com/t/automated-assignment-will-be-exclusive-to-paid-pro-seats-by-11-1/33170)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [September 26, 2018, 2:23pm UTC](https://community.hubspot.com/t/automated-assignment-will-be-exclusive-to-paid-pro-seats-by-11-1/33170 "2018-09-26T14:23:41Z")

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What is it? Come 11/1/18, automated assignment, the process of automatically assigning ownership of a CRM record, conversation, or any other object, will only be available for users with paid seats. Users who don’t have…

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## [\[Now Live\] SurveyMonkey Sync Speed Improvements](https://community.hubspot.com/t/now-live-surveymonkey-sync-speed-improvements/33599)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [September 24, 2018, 6:15pm UTC](https://community.hubspot.com/t/now-live-surveymonkey-sync-speed-improvements/33599 "2018-09-24T18:15:15Z")

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What is it? HubSpot has increased the speed it takes to sync SurveyMonkey data to HubSpot from hours to minutes. Why does it matter? In the past, HubSpot would check for new SurveyMonkey responses every 7-10 hours. Th…

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## [\[Now Live\] Three Updates To Lead Flows That Further Align The Tool With Forms](https://community.hubspot.com/t/now-live-three-updates-to-lead-flows-that-further-align-the-tool-with-forms/33601)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [September 20, 2018, 1:36pm UTC](https://community.hubspot.com/t/now-live-three-updates-to-lead-flows-that-further-align-the-tool-with-forms/33601 "2018-09-20T13:36:24Z")

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What is it? Integrated portals can now take any contact that filled out a lead flow and associate them with a Salesforce Campaign, or register them for a webinar through GoToWebinar. Additionally, you can now select a d…

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## [\[Now Live\] Company-based Workflows](https://community.hubspot.com/t/now-live-company-based-workflows/33210)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [September 19, 2018, 5:01pm UTC](https://community.hubspot.com/t/now-live-company-based-workflows/33210 "2018-09-19T17:01:03Z")

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What is it? Workflows that enroll companies. This new type of workflow allows you to set properties, create tasks, and send email based on companies. Why is it important? Many of you probably have a company-focused st…

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## [\[Now Live\] Knowledge Base Re-order Categories and Articles - Service Hub](https://community.hubspot.com/t/now-live-knowledge-base-re-order-categories-and-articles-service-hub/33469)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [September 19, 2018, 4:07pm UTC](https://community.hubspot.com/t/now-live-knowledge-base-re-order-categories-and-articles-service-hub/33469 "2018-09-19T16:07:36Z")

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What is it: You now have the ability to control the order in which articles and categories appear on the homepage and category pages in your Service Hub knowledge base. Why it matters Some knowledge articles are more …

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## [\[Now Live\] Knowledge Base Search Reporting - Service Hub](https://community.hubspot.com/t/now-live-knowledge-base-search-reporting-service-hub/33470)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [September 19, 2018, 4:00pm UTC](https://community.hubspot.com/t/now-live-knowledge-base-search-reporting-service-hub/33470 "2018-09-19T16:00:13Z")

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What is it: New analytics that show you what your customers are searching for in your knowledge base. Why it matters A great way to make sure your knowledge base actually helps your customers and answers their questio…

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## [\[In Beta\] User Permission Changes](https://community.hubspot.com/t/in-beta-user-permission-changes/33796)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [September 19, 2018, 2:13pm UTC](https://community.hubspot.com/t/in-beta-user-permission-changes/33796 "2018-09-19T14:13:54Z")

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What is it? You can now enjoy a more granular control to permissions. We’ve separated out the ability for admins to set “View” and “Edit” permissions to deals and tickets, in sales and service tabs respectively. Why is…

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## [Understand the Impact of your Video Strategy with YouTube Reports](https://community.hubspot.com/t/understand-the-impact-of-your-video-strategy-with-youtube-reports/33823)

<div class="topic-metadata">

**Author:** [@Product-Updates](https://community.hubspot.com/u/Product-Updates)\
**Replies:** 0\
**Last updated:** [September 18, 2018, 5:38pm UTC](https://community.hubspot.com/t/understand-the-impact-of-your-video-strategy-with-youtube-reports/33823 "2018-09-18T17:38:57Z")

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Video is king when it comes to social content. We currently spend upwards of six hours a day consuming video content, and that number is only going to keep growing. If you’re serious about expanding your presence on soci…

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## [\[Heads Up\] Packaging Change to Webhooks in Workflows](https://community.hubspot.com/t/heads-up-packaging-change-to-webhooks-in-workflows/33628)

<div class="topic-metadata">

**Author:** [@lisaedwards](https://community.hubspot.com/u/lisaedwards)\
**Replies:** 0\
**Last updated:** [September 18, 2018, 5:05pm UTC](https://community.hubspot.com/t/heads-up-packaging-change-to-webhooks-in-workflows/33628 "2018-09-18T17:05:28Z")

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What is it? As of November 1, 2018, the “Trigger a webhook” action in workflows will be available to HubSpot Enterprise customers only. If you are a HubSpot Professional customer before that date, you will be grandfathe…

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## [\[Now Live\] Convert Non-Hubspot Forms into HubSpot Forms](https://community.hubspot.com/t/now-live-convert-non-hubspot-forms-into-hubspot-forms/33567)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [September 14, 2018, 3:56pm UTC](https://community.hubspot.com/t/now-live-convert-non-hubspot-forms-into-hubspot-forms/33567 "2018-09-14T15:56:40Z")

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What is it? Users of non-Hubspot forms can now quickly and easily convert these forms into a native HubSpot form. Why does it matter? The ability to use non-HubSpot forms to fill your CRM with leads lets you get start…

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## [\[Now Live\] Single Sign-on](https://community.hubspot.com/t/now-live-single-sign-on/33597)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [September 14, 2018, 3:17pm UTC](https://community.hubspot.com/t/now-live-single-sign-on/33597 "2018-09-14T15:17:16Z")

</div>

What is it? Marketing, Sales, or Service Hub Enterprise users can now sign into HubSpot with a SAML 2.0 single sign-on identity provider, such as Okta or OneLogin. Why does it matter? As your company grows, you’ll beg…

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## [\[Now Live\] Facebook Page Locations](https://community.hubspot.com/t/now-live-facebook-page-locations/33573)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [September 13, 2018, 12:30pm UTC](https://community.hubspot.com/t/now-live-facebook-page-locations/33573 "2018-09-13T12:30:00Z")

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What is it? Users of the HubSpot social tool with many location specific Facebook pages can now see this information within HubSpot, ensuring that their Facebook posts go to the correct page. Why does it matter? Faceb…

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## [\[Now Live\] Bi-directional Sync for Salesforce Accounts and HubSpot Companies](https://community.hubspot.com/t/now-live-bi-directional-sync-for-salesforce-accounts-and-hubspot-companies/33560)

<div class="topic-metadata">

**Author:** [@agirard](https://community.hubspot.com/u/agirard)\
**Replies:** 0\
**Last updated:** [September 12, 2018, 8:26pm UTC](https://community.hubspot.com/t/now-live-bi-directional-sync-for-salesforce-accounts-and-hubspot-companies/33560 "2018-09-12T20:26:59Z")

</div>

Recently, we released a beta of bi-directional account sync with HubSpot companies and Salesforce accounts. This feature is now available to all integrated portals. HubSpot will now create accounts in Salesforce and mana…

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