# Resources

**URL:** https://community.hubspot.com/c/resources/63.md?page=23

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

**Page:** 24

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## [Service Hub: Bridging the gap between customer service and customer success with 40+ features](https://community.hubspot.com/t/service-hub-bridging-the-gap-between-customer-service-and-customer-success-with-40-features/106616)

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**Author:** [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Replies:** 5\
**Last updated:** [January 27, 2025, 7:15am UTC](https://community.hubspot.com/t/service-hub-bridging-the-gap-between-customer-service-and-customer-success-with-40-features/106616 "2025-01-27T07:15:35Z")

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https://www.youtube.com/watch?v=n36E3aTu\_6c Hey community, You may have seen that we recently launched the new Service Hub, bridging the gap between customer success and customer service teams by bringing them together…

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## [Track Engagement and Close Deals Faster with Email Integration](https://community.hubspot.com/t/track-engagement-and-close-deals-faster-with-email-integration/124670)

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**Author:** [@GianVilla](https://community.hubspot.com/u/GianVilla)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 6:34pm UTC](https://community.hubspot.com/t/track-engagement-and-close-deals-faster-with-email-integration/124670 "2025-01-23T18:34:58Z")

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Effective sales outreach is all about keeping prospects engaged and knowing when they’re ready to move forward. A common problem I hear is that sales teams struggle to track engagement when using external tools like G…

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## [Speed Up Your Marketing-to-Sales Cycle with Workflows](https://community.hubspot.com/t/speed-up-your-marketing-to-sales-cycle-with-workflows/124666)

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**Author:** [@GianVilla](https://community.hubspot.com/u/GianVilla)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 6:28pm UTC](https://community.hubspot.com/t/speed-up-your-marketing-to-sales-cycle-with-workflows/124666 "2025-01-23T18:28:45Z")

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Do you find that your marketing-to-sales handoff process is dragging, and prospects are losing interest before you can even engage with them? Many customers express frustration with the slow pace of lead conversion, …

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## [Simplify Scheduling and Outreach with Meetings and Calling​​](https://community.hubspot.com/t/simplify-scheduling-and-outreach-with-meetings-and-calling/124665)

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**Author:** [@lbaez](https://community.hubspot.com/u/lbaez)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 6:23pm UTC](https://community.hubspot.com/t/simplify-scheduling-and-outreach-with-meetings-and-calling/124665 "2025-01-23T18:23:37Z")

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Another common challenge I hear from HubSpot customers is, “It’s way too difficult to get a discovery call scheduled.” Endless back-and-forth emails or playing phone tag can cause delays and make it difficult to conne…

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## [Reduce Repetitive Support Requests with Knowledge Base](https://community.hubspot.com/t/reduce-repetitive-support-requests-with-knowledge-base/124664)

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**Author:** [@lbaez](https://community.hubspot.com/u/lbaez)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 6:21pm UTC](https://community.hubspot.com/t/reduce-repetitive-support-requests-with-knowledge-base/124664 "2025-01-23T18:21:15Z")

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If you’re managing a support team, you’ve probably heard this complaint: “Our team is bogged down with simple, repetitive requests. We can’t spend enough time resolving the complex issues that truly impact customer r…

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## [Focus Your Efforts on High-Quality Prospects](https://community.hubspot.com/t/focus-your-efforts-on-high-quality-prospects/124662)

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**Author:** [@lbaez](https://community.hubspot.com/u/lbaez)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 6:09pm UTC](https://community.hubspot.com/t/focus-your-efforts-on-high-quality-prospects/124662 "2025-01-23T18:09:09Z")

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As a Customer Success Manager, a common challenge I hear from HubSpot customers is, “I’m not getting high enough open rates on email sends.” This issue often arises when leads aren’t properly segmented, leading to wa…

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## [Streamline Support with Help Desk for Faster Resolutions](https://community.hubspot.com/t/streamline-support-with-help-desk-for-faster-resolutions/124624)

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**Author:** [@AnthonyJohnson](https://community.hubspot.com/u/AnthonyJohnson)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 6:00pm UTC](https://community.hubspot.com/t/streamline-support-with-help-desk-for-faster-resolutions/124624 "2025-01-23T18:00:33Z")

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As a Customer Success Manager at HubSpot, I often hear from support teams saying, “We’re constantly toggling between multiple screens just to respond to customers. It’s time-consuming, inefficient, and leads to misse…

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## [Get Prospects Engaged with Email Automation](https://community.hubspot.com/t/get-prospects-engaged-with-email-automation/124619)

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**Author:** [@AnthonyJohnson](https://community.hubspot.com/u/AnthonyJohnson)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 5:59pm UTC](https://community.hubspot.com/t/get-prospects-engaged-with-email-automation/124619 "2025-01-23T17:59:31Z")

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As a Customer Success Manager at HubSpot, I frequently hear from customers, “Once we get a prospect in our system, we stop engaging with them after the initial effort, and we lose track of them.” This is a common chal…

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## [An Update to HubSpot’s AI Search Grader: Analyze your brand’s visibility in Perplexity](https://community.hubspot.com/t/an-update-to-hubspot-s-ai-search-grader-analyze-your-brand-s-visibility-in-perplexity/122054)

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**Author:** [@RDong](https://community.hubspot.com/u/RDong)\
**Replies:** 2\
**Last updated:** [January 23, 2025, 9:22am UTC](https://community.hubspot.com/t/an-update-to-hubspot-s-ai-search-grader-analyze-your-brand-s-visibility-in-perplexity/122054 "2025-01-23T09:22:46Z")

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We are pleased to announce the addition of a new feature to AI Search Grader, enhancing its capabilities! Since its launch, HubSpot’s free AI Search Grader has helped thousands of marketers see exactly how their brand s…

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## [Onboarding & Training on HubSpot is easy with Assign & Monitor capabilities in Academy Playlists!](https://community.hubspot.com/t/onboarding-training-on-hubspot-is-easy-with-assign-monitor-capabilities-in-academy-playlists/98585)

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**Author:** [@JDalyatHubSpot](https://community.hubspot.com/u/JDalyatHubSpot)\
**Replies:** 2\
**Last updated:** [January 21, 2025, 6:44pm UTC](https://community.hubspot.com/t/onboarding-training-on-hubspot-is-easy-with-assign-monitor-capabilities-in-academy-playlists/98585 "2025-01-21T18:44:37Z")

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Why we built Playlists in HubSpot Academy We’ve heard from numerous customers and internal HubSpotters incorporating important Academy content for their training purposes, often going as far to share a document with link…

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## [Product Manager Interview - Sequences in Sales Hub](https://community.hubspot.com/t/product-manager-interview-sequences-in-sales-hub/114298)

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**Author:** [@ARainford](https://community.hubspot.com/u/ARainford)\
**Replies:** 11\
**Last updated:** [January 17, 2025, 8:58am UTC](https://community.hubspot.com/t/product-manager-interview-sequences-in-sales-hub/114298 "2025-01-17T08:58:58Z")

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Want another peak into the world of product development at HubSpot? :rocket: In a quick 10-minute interview, I chat with Ana DiMarino Product Manager for Sales Hub, focusing on all things Sequences. We unpack: …

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## [Behind the Features: 5 Quick Sales Hub Demos from our Product Team](https://community.hubspot.com/t/behind-the-features-5-quick-sales-hub-demos-from-our-product-team/122314)

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**Author:** [@ARainford](https://community.hubspot.com/u/ARainford)\
**Replies:** 2\
**Last updated:** [January 17, 2025, 8:50am UTC](https://community.hubspot.com/t/behind-the-features-5-quick-sales-hub-demos-from-our-product-team/122314 "2025-01-17T08:50:36Z")

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Sales Hub Feature Deep Dives: 5 Product Manager Demos from 2024 Throughout 2024, we sat down with HubSpot product managers for quick 10-minute chats about key Sales Hub features. If you missed any, here’s your chance …

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## [Leveraging Payment’s “Status” Property](https://community.hubspot.com/t/leveraging-payment-s-status-property/61642)

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**Author:** [@cweimert](https://community.hubspot.com/u/cweimert)\
**Replies:** 5\
**Last updated:** [January 16, 2025, 12:06pm UTC](https://community.hubspot.com/t/leveraging-payment-s-status-property/61642 "2025-01-16T12:06:27Z")

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HubSpot Payments is a powerful tool that enables you to accept payments natively inside of HubSpot. Are you getting the most out of this new product? In this article we will be covering how to effectively leverage the…

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## [Calculate a Contact's Age Based on a Date of Birth Property (or Time Between Date Property & Today)](https://community.hubspot.com/t/calculate-a-contacts-age-based-on-a-date-of-birth-property-or-time-between-date-property-today/65982)

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**Author:** [@MatthewShepherd](https://community.hubspot.com/u/MatthewShepherd)\
**Replies:** 1\
**Last updated:** [January 15, 2025, 11:19pm UTC](https://community.hubspot.com/t/calculate-a-contacts-age-based-on-a-date-of-birth-property-or-time-between-date-property-today/65982 "2025-01-15T23:19:35Z")

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PURPOSE & USE CASE This workflow helps calculate a contact’s age based on their date of birth, but can be used to calculate the time between any date property and today’s date. You can also use Ops Hub Custom Code to…

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## [November 2024 Release Notes](https://community.hubspot.com/t/november-2024-release-notes/121805)

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**Author:** [@evmwang](https://community.hubspot.com/u/evmwang)\
**Replies:** 2\
**Last updated:** [January 15, 2025, 10:19am UTC](https://community.hubspot.com/t/november-2024-release-notes/121805 "2025-01-15T10:19:30Z")

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Marketing Hub Unsummarized Dataset in Report Viewer You can now view the raw, unsummarized data behind your reports directly within the report viewer. This filterable table gives you deeper insight into the details of…

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## [HubSpot Named a Leader in the 2024 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms](https://community.hubspot.com/t/hubspot-named-a-leader-in-the-2024-gartner-magic-quadrant-for-b2b-marketing-automation-platforms/117417)

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**Author:** [@ajacks228](https://community.hubspot.com/u/ajacks228)\
**Replies:** 4\
**Last updated:** [January 15, 2025, 9:59am UTC](https://community.hubspot.com/t/hubspot-named-a-leader-in-the-2024-gartner-magic-quadrant-for-b2b-marketing-automation-platforms/117417 "2025-01-15T09:59:40Z")

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HubSpot has been positioned by Gartner as a Leader in the Magic Quadrant for B2B Marketing Automation Platforms for the fourth consecutive year. The evaluation was based on specific criteria which analyzed the company’s…

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## [Store Today's Date in a Contact Record Property for Time Between Calculations and Reporting](https://community.hubspot.com/t/store-todays-date-in-a-contact-record-property-for-time-between-calculations-and-reporting/65979)

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**Author:** [@MatthewShepherd](https://community.hubspot.com/u/MatthewShepherd)\
**Replies:** 2\
**Last updated:** [January 14, 2025, 4:04pm UTC](https://community.hubspot.com/t/store-todays-date-in-a-contact-record-property-for-time-between-calculations-and-reporting/65979 "2025-01-14T16:04:17Z")

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ORIGINAL AUTHOR: Neal Morrin, HubSpot PURPOSE & USE CASE This workflow stores and updates today’s date in a contact record property as a start or end date for use with Time between date-based calculations e.g. calcu…

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## [\[Now Live\] Ad Performance Metrics in Custom Reporting](https://community.hubspot.com/t/now-live-ad-performance-metrics-in-custom-reporting/57057)

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**Author:** [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Replies:** 5\
**Last updated:** [January 14, 2025, 3:39pm UTC](https://community.hubspot.com/t/now-live-ad-performance-metrics-in-custom-reporting/57057 "2025-01-14T15:39:09Z")

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What is it? If you have a connected Facebook, Google or LinkedIn ad account, you will now be able to see ad performance metrics in custom reporting. The power of custom reports coupled with your ad performance metrics da…

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## [Unleashing Creativity: Adobe Express Meets HubSpot](https://community.hubspot.com/t/unleashing-creativity-adobe-express-meets-hubspot/118722)

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**Author:** [@Tiphaine\_A](https://community.hubspot.com/u/Tiphaine_A)\
**Replies:** 5\
**Last updated:** [January 7, 2025, 6:58pm UTC](https://community.hubspot.com/t/unleashing-creativity-adobe-express-meets-hubspot/118722 "2025-01-07T18:58:46Z")

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Hey there, fellow marketers! I’m Tip, a Senior Marketing Manager at HubSpot, and if you’re anything like me, navigating the creative seas between marketing strategy and design wizardry can often feel like an epic quest. …

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## [Get Started With Sales Hub Starter](https://community.hubspot.com/t/get-started-with-sales-hub-starter/102169)

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**Author:** [@lbaez](https://community.hubspot.com/u/lbaez)\
**Replies:** 1\
**Last updated:** [January 7, 2025, 1:03am UTC](https://community.hubspot.com/t/get-started-with-sales-hub-starter/102169 "2025-01-07T01:03:36Z")

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Are you ready to get started with Sales Hub Starter? Here’s everything you need to know: Overview of Sales Hub Starter Sales Hub Starter is a powerful tool designed to help small and growing businesses streamline th…

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## [76+ new and 202+ updated apps in HubSpot’s App Marketplace](https://community.hubspot.com/t/76-new-and-202-updated-apps-in-hubspot-s-app-marketplace/123374)

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**Author:** [@megreco](https://community.hubspot.com/u/megreco)\
**Replies:** 0\
**Last updated:** [January 6, 2025, 9:43pm UTC](https://community.hubspot.com/t/76-new-and-202-updated-apps-in-hubspot-s-app-marketplace/123374 "2025-01-06T21:43:31Z")

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This quarter, 76+ apps recently joined HubSpot’s App Marketplace, notably Geckoboard, which syncs sales metrics and custom properties; Zinfi PRM, which streamlines partner relationship management; and RingCentral RingCX,…

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## [\[Live\] Sell multiple subscriptions with HubSpot payments](https://community.hubspot.com/t/live-sell-multiple-subscriptions-with-hubspot-payments/71140)

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**Author:** [@Maryann](https://community.hubspot.com/u/Maryann)\
**Replies:** 1\
**Last updated:** [December 31, 2024, 5:25am UTC](https://community.hubspot.com/t/live-sell-multiple-subscriptions-with-hubspot-payments/71140 "2024-12-31T05:25:30Z")

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What is it? You can now sell recurring LIs or subscriptions on different frequencies (e.g. monthly and quarterly and yearly) and different term lengths (1 year vs 3 years) as part of one checkout interaction with your…

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## [HubSpot Advanced CRM Coaching](https://community.hubspot.com/t/hubspot-advanced-crm-coaching/106940)

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**Author:** [@sarahchapman](https://community.hubspot.com/u/sarahchapman)\
**Replies:** 29\
**Last updated:** [December 23, 2024, 6:58pm UTC](https://community.hubspot.com/t/hubspot-advanced-crm-coaching/106940 "2024-12-23T18:58:49Z")

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During these sessions, we explore Professional+ tools that can assist in enhancing and managing a more organized database, refining user permissions, leveraging calculated properties, deduplicating records, and more! …

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## [Congratulations to the December 2024 Partner Tier Promotions!](https://community.hubspot.com/t/congratulations-to-the-december-2024-partner-tier-promotions/122909)

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**Author:** [@hdonahue](https://community.hubspot.com/u/hdonahue)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 7:33pm UTC](https://community.hubspot.com/t/congratulations-to-the-december-2024-partner-tier-promotions/122909 "2024-12-20T19:33:56Z")

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In order to tier up, partners must earn that tier’s total points. Total points are made up of a minimum number of sold and managed points respective to each tier, with the Elite tier having additional requirements. T…

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## [Product Manager Interview - Guided Selling in Sales Hub](https://community.hubspot.com/t/product-manager-interview-guided-selling-in-sales-hub/121035)

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**Author:** [@ARainford](https://community.hubspot.com/u/ARainford)\
**Replies:** 9\
**Last updated:** [December 18, 2024, 1:51pm UTC](https://community.hubspot.com/t/product-manager-interview-guided-selling-in-sales-hub/121035 "2024-12-18T13:51:00Z")

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:rocket: Excited to discuss AI-powered Guided Selling in Sales Hub! In just 8 minutes, I sit down with Brigitte Gabrus, Director of Product Management at HubSpot, to learn how Sales Hub transforms sales teams with too…

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## [\[On-Demand Webinar\] From Insights to Growth: Using Product Data to Fuel Smarter Marketing](https://community.hubspot.com/t/on-demand-webinar-from-insights-to-growth-using-product-data-to-fuel-smarter-marketing/122422)

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**Author:** [@kara\_susvilla](https://community.hubspot.com/u/kara_susvilla)\
**Replies:** 0\
**Last updated:** [December 12, 2024, 7:59pm UTC](https://community.hubspot.com/t/on-demand-webinar-from-insights-to-growth-using-product-data-to-fuel-smarter-marketing/122422 "2024-12-12T19:59:38Z")

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Event Overview Ever felt like you’re missing a crucial piece of the puzzle when planning your marketing strategies? Like you could be doing so much more if only you had insights into how customers are using you…

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## [\[12/11 Webinar\] Turbocharged Sales Hub: (Re)Introducing HubSpot’s Enterprise No-Code CRM & RLM](https://community.hubspot.com/t/12-11-webinar-turbocharged-sales-hub-re-introducing-hubspot-s-enterprise-no-code-crm-rlm/122187)

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**Author:** [@edizechi](https://community.hubspot.com/u/edizechi)\
**Replies:** 0\
**Last updated:** [December 9, 2024, 11:50pm UTC](https://community.hubspot.com/t/12-11-webinar-turbocharged-sales-hub-re-introducing-hubspot-s-enterprise-no-code-crm-rlm/122187 "2024-12-09T23:50:51Z")

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:star: Register for the Turbocharged Sales Hub webinar :star: Event Overview Enterprise CRM + CPQ has never been more simple or robust This interactive webinar will provide updates on the latest developments with …

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## [I Want To… Generate Leads](https://community.hubspot.com/t/i-want-to-generate-leads/120342)

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**Author:** [@AnthonyJohnson](https://community.hubspot.com/u/AnthonyJohnson)\
**Replies:** 1\
**Last updated:** [December 9, 2024, 11:14am UTC](https://community.hubspot.com/t/i-want-to-generate-leads/120342 "2024-12-09T11:14:49Z")

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Hi, I’m a Customer Success Manager here at HubSpot :waving\_hand: I’ve seen firsthand how HubSpot’s tools can help businesses generate high-quality leads and turn website visitors into customers. Whether you’re a small…

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## [Sync HubSpot Tasks to Your Google & Office 365 Calendar](https://community.hubspot.com/t/sync-hubspot-tasks-to-your-google-office-365-calendar/42445)

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**Author:** [@JoeMayall](https://community.hubspot.com/u/JoeMayall)\
**Replies:** 5\
**Last updated:** [December 5, 2024, 10:25pm UTC](https://community.hubspot.com/t/sync-hubspot-tasks-to-your-google-office-365-calendar/42445 "2024-12-05T22:25:16Z")

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The average sales rep leverages Google or Office 365 calendar to plan the overview of their day, while using HubSpot tasks to track specific sales activities, such as sending a follow up email or calling a prospect. P…

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## [HubSpot's Essential Apps for Sales 2024](https://community.hubspot.com/t/hubspots-essential-apps-for-sales-2024/117542)

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**Author:** [@CarlinSack](https://community.hubspot.com/u/CarlinSack)\
**Replies:** 3\
**Last updated:** [December 2, 2024, 12:39pm UTC](https://community.hubspot.com/t/hubspots-essential-apps-for-sales-2024/117542 "2024-12-02T12:39:06Z")

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What is it? The 2024 edition of HubSpot’s essential apps for sales is now available in the HubSpot App Marketplace, highlighting recommended apps for Sales Hub. Check out the apps included in the list: Aircall: Str…

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