# Commerce Tools

**URL:** https://community.hubspot.com/c/commerce/commerce-tools/105.md?page=4

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

**Page:** 5

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## [Ability to customize the e-commerce subscription preview](https://community.hubspot.com/t/ability-to-customize-the-e-commerce-subscription-preview/123219)

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**Author:** [@RHoward48](https://community.hubspot.com/u/RHoward48)\
**Replies:** 2\
**Last updated:** [August 1, 2025, 4:55am UTC](https://community.hubspot.com/t/ability-to-customize-the-e-commerce-subscription-preview/123219 "2025-08-01T04:55:19Z")

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When I click into a subscription for one of our companies, there is a preview that shows on the right which is not customizable. This means, if I create any custom fields that are important to our business, I can’t show …

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## [Installments with custom requirements](https://community.hubspot.com/t/installments-with-custom-requirements/137176)

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**Author:** [@Huntscape-Ops](https://community.hubspot.com/u/Huntscape-Ops)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 12:41pm UTC](https://community.hubspot.com/t/installments-with-custom-requirements/137176 "2025-07-31T12:41:28Z")

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What would be the best way to track revenue for customers that have large deals but take installment payments (custom amounts and custom due dates, meaning we cannot use subscriptions). I can only think that they would …

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## [Bug? "Invoices can only be edited if they're in a currency that is added to your account settings"](https://community.hubspot.com/t/bug-invoices-can-only-be-edited-if-theyre-in-a-currency-that-is-added-to-your-account-settings/136087)

<div class="topic-metadata">

**Author:** [@BarryGrennan](https://community.hubspot.com/u/BarryGrennan)\
**Replies:** 5\
**Last updated:** [July 31, 2025, 9:50am UTC](https://community.hubspot.com/t/bug-invoices-can-only-be-edited-if-theyre-in-a-currency-that-is-added-to-your-account-settings/136087 "2025-07-31T09:50:56Z")

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I have 2 currencies set up in my account settings, EUR and CAD. I’ve issued invoices in both numerous times with no issue. I drafted some invoices this morning in CAD. When I came back to send them this afternoon they…

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## [Help with Importing Subscriptions – Historical Dates & Upsells](https://community.hubspot.com/t/help-with-importing-subscriptions-historical-dates-upsells/137045)

<div class="topic-metadata">

**Author:** [@OTielcharova](https://community.hubspot.com/u/OTielcharova)\
**Replies:** 1\
**Last updated:** [July 29, 2025, 7:49pm UTC](https://community.hubspot.com/t/help-with-importing-subscriptions-historical-dates-upsells/137045 "2025-07-29T19:49:35Z")

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Hi everyone, I’ve started importing subscriptions from another CRM into HubSpot, but I’m running into a few issues and would appreciate any advice: Starting subscriptions in the past – Is it possible to create a subsc…

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## [Parsing filter from deal towards product library](https://community.hubspot.com/t/parsing-filter-from-deal-towards-product-library/134958)

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**Author:** [@JVanpachtenbe](https://community.hubspot.com/u/JVanpachtenbe)\
**Replies:** 3\
**Last updated:** [July 28, 2025, 8:16am UTC](https://community.hubspot.com/t/parsing-filter-from-deal-towards-product-library/134958 "2025-07-28T08:16:13Z")

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Hello On a deal we already select a project. Our products are also linked to a project. Can I parse a filter when Selecting a product from the Product Library so that our sales only see the product linked to the proje…

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## [Quoting a Monthly Subscription Billed Annually](https://community.hubspot.com/t/quoting-a-monthly-subscription-billed-annually/136635)

<div class="topic-metadata">

**Author:** [@JonChartrand](https://community.hubspot.com/u/JonChartrand)\
**Replies:** 5\
**Last updated:** [July 22, 2025, 8:26pm UTC](https://community.hubspot.com/t/quoting-a-monthly-subscription-billed-annually/136635 "2025-07-22T20:26:26Z")

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We resell licenses which are priced (but not charged) on a monthly per user basis; lets call it $60 per user per month. The contract however is billed annually. We do not want to quote people $720 (ie $60 x 12) per user,…

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## [How to Automate Shipping Costs](https://community.hubspot.com/t/how-to-automate-shipping-costs/128114)

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**Author:** [@adobson](https://community.hubspot.com/u/adobson)\
**Replies:** 6\
**Last updated:** [July 16, 2025, 6:37am UTC](https://community.hubspot.com/t/how-to-automate-shipping-costs/128114 "2025-07-16T06:37:52Z")

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Hi there! We’re currently working on how to set up auotmation with shipping costs based off of customers zip code. Is there an easy way to do this in HubSpot? Back Story: We’re getting ready to launch a new product for…

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## [Quote Template Pay Now Pay Later](https://community.hubspot.com/t/quote-template-pay-now-pay-later/136215)

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**Author:** [@PathfinderM](https://community.hubspot.com/u/PathfinderM)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 3:34pm UTC](https://community.hubspot.com/t/quote-template-pay-now-pay-later/136215 "2025-07-15T15:34:55Z")

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I have created a system to autogenerate a quote. I create a deal, add line items, move the deal stage and via API i post a draft quote, get line items, post line items, patch line item detail, patch quote to publish. I…

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## [Send link to download PDF of Paid Invoice for Recurring Payments](https://community.hubspot.com/t/send-link-to-download-pdf-of-paid-invoice-for-recurring-payments/107665)

<div class="topic-metadata">

**Author:** [@DBerger](https://community.hubspot.com/u/DBerger)\
**Replies:** 6\
**Last updated:** [July 14, 2025, 3:06pm UTC](https://community.hubspot.com/t/send-link-to-download-pdf-of-paid-invoice-for-recurring-payments/107665 "2025-07-14T15:06:07Z")

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I am dealing with Accounting Departments at various companies. And while they appreciate being emailed the Receipts for their Recurring Payments, they also want a PDF-downloadable Paid Invoice. As it stands, they are sen…

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## [Prakash Hinduja Switzerland (Swiss) How do I integrate a payment gateway into my e-commerce site?](https://community.hubspot.com/t/prakash-hinduja-switzerland-swiss-how-do-i-integrate-a-payment-gateway-into-my-e-commerce-site/135069)

<div class="topic-metadata">

**Author:** [@prakashhinduja](https://community.hubspot.com/u/prakashhinduja)\
**Replies:** 3\
**Last updated:** [June 29, 2025, 4:28am UTC](https://community.hubspot.com/t/prakash-hinduja-switzerland-swiss-how-do-i-integrate-a-payment-gateway-into-my-e-commerce-site/135069 "2025-06-29T04:28:34Z")

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Hi everyone, I am Prakash Hinduja from Geneva, Switzerland (Swiss), i hope you are doing well. I am getting closer to launching site, and one of the next crucial steps is integrating a payment gateway so we can process …

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## [% Calculations in HubSpot (e.g. % Gross Profit)](https://community.hubspot.com/t/calculations-in-hubspot-e-g-gross-profit/134452)

<div class="topic-metadata">

**Author:** [@marie9423498](https://community.hubspot.com/u/marie9423498)\
**Replies:** 8\
**Last updated:** [June 26, 2025, 1:21pm UTC](https://community.hubspot.com/t/calculations-in-hubspot-e-g-gross-profit/134452 "2025-06-26T13:21:19Z")

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Hi Community, Would like to hear advice and insights if you were able to solve a similar problem before. I’m having a blocker on how to be able to calculate % percentages in HubSpot report. One specific use case is we…

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## [Payment links to only accept business emails](https://community.hubspot.com/t/payment-links-to-only-accept-business-emails/131331)

<div class="topic-metadata">

**Author:** [@LBeer7](https://community.hubspot.com/u/LBeer7)\
**Replies:** 7\
**Last updated:** [June 24, 2025, 12:04pm UTC](https://community.hubspot.com/t/payment-links-to-only-accept-business-emails/131331 "2025-06-24T12:04:00Z")

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It would be useful for when a payment link is sent it can only accept business emails similar to the forms tick box which excludes free mail domains. We are a B2B company and having gmails/ other free emails creates a m…

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## [How to ungroup payouts?](https://community.hubspot.com/t/how-to-ungroup-payouts/131100)

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**Author:** [@JVu3](https://community.hubspot.com/u/JVu3)\
**Replies:** 6\
**Last updated:** [June 11, 2025, 12:30pm UTC](https://community.hubspot.com/t/how-to-ungroup-payouts/131100 "2025-06-11T12:30:51Z")

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I know we can look over all transactions through hubspot, but I’ve noticed that if we get multiple payments a day, we receive a grouped payout into our bank account. For example, if we get payments from Company A for $10…

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## [404 error for Websites](https://community.hubspot.com/t/404-error-for-websites/121343)

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**Author:** [@mpguptha](https://community.hubspot.com/u/mpguptha)\
**Replies:** 8\
**Last updated:** [June 7, 2025, 8:07pm UTC](https://community.hubspot.com/t/404-error-for-websites/121343 "2025-06-07T20:07:43Z")

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Hi people, Anyone experiencing 404 error or website down message for your Hubspot hosted sites ? Thanks Praveen

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## [Different invoice prefix for each customer](https://community.hubspot.com/t/different-invoice-prefix-for-each-customer/125557)

<div class="topic-metadata">

**Author:** [@CScholz](https://community.hubspot.com/u/CScholz)\
**Replies:** 4\
**Last updated:** [June 4, 2025, 11:25am UTC](https://community.hubspot.com/t/different-invoice-prefix-for-each-customer/125557 "2025-06-04T11:25:09Z")

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We have different prefixes for each of our customers. Let’s say one has xy001 and the next xy002 and so forth. Is there a way to set this up in Hubsopt Invoices? As far as I can see I can only change the prefix for every …

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## [Invoicing emails](https://community.hubspot.com/t/invoicing-emails/133706)

<div class="topic-metadata">

**Author:** [@rcundycambridge](https://community.hubspot.com/u/rcundycambridge)\
**Replies:** 2\
**Last updated:** [June 3, 2025, 12:18pm UTC](https://community.hubspot.com/t/invoicing-emails/133706 "2025-06-03T12:18:24Z")

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Hi, I’m really struggling to use attach my email to be able to send emails to my clients. Everytime is try to add my email address it says I don’t have the permissions. I’m a super user and the MS 360 account holder. A…

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## [Allow Custom Payment Methods](https://community.hubspot.com/t/allow-custom-payment-methods/133518)

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**Author:** [@victoriaharkes](https://community.hubspot.com/u/victoriaharkes)\
**Replies:** 1\
**Last updated:** [May 28, 2025, 6:21pm UTC](https://community.hubspot.com/t/allow-custom-payment-methods/133518 "2025-05-28T18:21:55Z")

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Currently Payment Methods is a default HubSpot dropdown field that cannot be edited, while many users are utilizing several other payment methods, such as Zelle, Venmo, etc. and would ideally like to track these specific…

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## [Add more than six line items table in a quote](https://community.hubspot.com/t/add-more-than-six-line-items-table-in-a-quote/115361)

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**Author:** [@mhancevic](https://community.hubspot.com/u/mhancevic)\
**Replies:** 5\
**Last updated:** [May 20, 2025, 9:10pm UTC](https://community.hubspot.com/t/add-more-than-six-line-items-table-in-a-quote/115361 "2025-05-20T21:10:50Z")

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Hello team! Hope you are doing great. I am having some issues when trying to add more than six properties of a product in a quotation. I included the properties correctly in the line items table section (following the s…

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## [Sending HubSpot Invoices to Stripe](https://community.hubspot.com/t/sending-hubspot-invoices-to-stripe/104870)

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**Author:** [@BSmith08](https://community.hubspot.com/u/BSmith08)\
**Replies:** 7\
**Last updated:** [May 2, 2025, 8:09am UTC](https://community.hubspot.com/t/sending-hubspot-invoices-to-stripe/104870 "2025-05-02T08:09:52Z")

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Hi, I’ve recently connected HubSpot with Stripe using the payment processor integration on the app marketplace. I’m looking to have it so that when I create an invoice in HubSpot, the deal maps to Stripe, however I’m no…

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## [Editing invoice that has a partial payment on it. Free Version](https://community.hubspot.com/t/editing-invoice-that-has-a-partial-payment-on-it-free-version/129724)

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**Author:** [@Jumble7](https://community.hubspot.com/u/Jumble7)\
**Replies:** 2\
**Last updated:** [April 28, 2025, 4:50pm UTC](https://community.hubspot.com/t/editing-invoice-that-has-a-partial-payment-on-it-free-version/129724 "2025-04-28T16:50:17Z")

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Hello, I have been unable to find a solution to this. I have an invoice for $1,000 open. The client had to pay over paypal who took a $30 fee out of the $1k they sent me. I have no problem eating that cost this one time.…

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## [Link to a Subscription Object](https://community.hubspot.com/t/link-to-a-subscription-object/130521)

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**Author:** [@DMacdonald2](https://community.hubspot.com/u/DMacdonald2)\
**Replies:** 2\
**Last updated:** [April 28, 2025, 8:59am UTC](https://community.hubspot.com/t/link-to-a-subscription-object/130521 "2025-04-28T08:59:40Z")

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Is there a way to hyperlink to a specific Subscription Object for recurring revenue to a client? Trying to record our clients’ subscriptions in our AR reporting we currently utilize Excel for - i.e. we have a column tha…

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## [Enable Stripe test keys for portal 146090664](https://community.hubspot.com/t/enable-stripe-test-keys-for-portal-146090664/130569)

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**Author:** [@MErgul](https://community.hubspot.com/u/MErgul)\
**Replies:** 1\
**Last updated:** [April 25, 2025, 6:31pm UTC](https://community.hubspot.com/t/enable-stripe-test-keys-for-portal-146090664/130569 "2025-04-25T18:31:36Z")

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Hi HubSpot team, We’re evaluating HubSpot Payments in test mode for a fractional yacht-club startup. Could you please enable the “Connect Stripe test keys” option on portal 146090664 so we can link our sk\_test\_… key an…

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## [One time payments vs payment plans](https://community.hubspot.com/t/one-time-payments-vs-payment-plans/130055)

<div class="topic-metadata">

**Author:** [@joshkimber](https://community.hubspot.com/u/joshkimber)\
**Replies:** 3\
**Last updated:** [April 24, 2025, 3:49pm UTC](https://community.hubspot.com/t/one-time-payments-vs-payment-plans/130055 "2025-04-24T15:49:07Z")

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I’m hoping to get some insight from others who have experience with this. We offer educational classes and are seeing a pretty even split between folks who want to pay in full and those who need a payment plan. One-tim…

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## [Issues Accessing Invoices After Domain Change](https://community.hubspot.com/t/issues-accessing-invoices-after-domain-change/130416)

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**Author:** [@jhoner2](https://community.hubspot.com/u/jhoner2)\
**Replies:** 1\
**Last updated:** [April 23, 2025, 6:46pm UTC](https://community.hubspot.com/t/issues-accessing-invoices-after-domain-change/130416 "2025-04-23T18:46:22Z")

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Hi , We recently changed our domain, and now we’re encountering an issue when trying to access our invoices. Every time we attempt to open them, we either face errors or the page doesn’t load. I’ve connected with suppo…

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## [Creating an automation from a quote status being changed to published](https://community.hubspot.com/t/creating-an-automation-from-a-quote-status-being-changed-to-published/110690)

<div class="topic-metadata">

**Author:** [@Athomlinson](https://community.hubspot.com/u/Athomlinson)\
**Replies:** 2\
**Last updated:** [April 18, 2025, 9:58am UTC](https://community.hubspot.com/t/creating-an-automation-from-a-quote-status-being-changed-to-published/110690 "2025-04-18T09:58:55Z")

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In our sales team, we want certain people to be informed when a quote is published, and to set up automation reminders from the publication moment. But, when I look in automations, there seems to be no Status = Publishe…

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## [Set Up a Free Trial Through Payments](https://community.hubspot.com/t/set-up-a-free-trial-through-payments/45399)

<div class="topic-metadata">

**Author:** [@swarlop](https://community.hubspot.com/u/swarlop)\
**Replies:** 3\
**Last updated:** [April 17, 2025, 8:25pm UTC](https://community.hubspot.com/t/set-up-a-free-trial-through-payments/45399 "2025-04-17T20:25:27Z")

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Is it possible to set up payments through the new Payments BETA that does the following: Free 1 month trial with no CC required Close to 1 month require purchase with CC Recuring monthly payments after the 1 month fre…

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## [Registration without Payment](https://community.hubspot.com/t/registration-without-payment/110473)

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**Author:** [@KGrizzle](https://community.hubspot.com/u/KGrizzle)\
**Replies:** 7\
**Last updated:** [April 16, 2025, 6:56pm UTC](https://community.hubspot.com/t/registration-without-payment/110473 "2025-04-16T18:56:07Z")

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Is there a way to force users to complete payment before they are marked as registered? I have a form with information about the event and basic RSVP info, then at the bottom the button says Complete Payment, but if som…

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## [Quote not showing correct Due Now total?](https://community.hubspot.com/t/quote-not-showing-correct-due-now-total/129484)

<div class="topic-metadata">

**Author:** [@JTanner3](https://community.hubspot.com/u/JTanner3)\
**Replies:** 3\
**Last updated:** [April 8, 2025, 12:43pm UTC](https://community.hubspot.com/t/quote-not-showing-correct-due-now-total/129484 "2025-04-08T12:43:55Z")

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You can see attached that the due now total is not correct. I am not sure why this is because the make first payment button has the correct amount on it and customers pay the correct upfront amount. How do I fix this so …

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## [How to automatically create Subscription from Deal](https://community.hubspot.com/t/how-to-automatically-create-subscription-from-deal/122498)

<div class="topic-metadata">

**Author:** [@kyle5](https://community.hubspot.com/u/kyle5)\
**Replies:** 5\
**Last updated:** [March 31, 2025, 8:52pm UTC](https://community.hubspot.com/t/how-to-automatically-create-subscription-from-deal/122498 "2025-03-31T20:52:29Z")

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Hi folks, is it possible to automatically create a billing subscription from a deal (similar to how the “convert deal to subscription” feature works) when a deal is closed won using Workflows or some other feature?

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## [Forecast for invoicing](https://community.hubspot.com/t/forecast-for-invoicing/126084)

<div class="topic-metadata">

**Author:** [@PGarcesLamber](https://community.hubspot.com/u/PGarcesLamber)\
**Replies:** 7\
**Last updated:** [March 19, 2025, 2:43pm UTC](https://community.hubspot.com/t/forecast-for-invoicing/126084 "2025-03-19T14:43:51Z")

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Shouldn’t invoices be the source information for forecasting? I mean, what better proof of a sale is there than an invoice? It is frustrating not to see the forecast goals attainment populated with invoice totals.

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