# Revenue Hub **URL:** https://community.hubspot.com/c/commerce/53.md?page=3 [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) **Page:** 4 --- ## [Tiered Pricing - Units & Quantity](https://community.hubspot.com/t/tiered-pricing-units-quantity/147181)
**Author:** [@LNitti](https://community.hubspot.com/u/LNitti)\ **Replies:** 4\ **Last updated:** [March 12, 2026, 5:24pm UTC](https://community.hubspot.com/t/tiered-pricing-units-quantity/147181 "2026-03-12T17:24:13Z")
For the tiered pricing with the Commerce Hub (we have enterprise), we are running into an issue for how HubSpot is defining Units vs Quantity within the line items. For example, we have our pricing model built on hospit… --- ## [When Invoice was created via Subscription, QBO integration does not pick up on Service Period](https://community.hubspot.com/t/when-invoice-was-created-via-subscription-qbo-integration-does-not-pick-up-on-service-period/128662)
**Author:** [@ilonamiller](https://community.hubspot.com/u/ilonamiller)\ **Replies:** 4\ **Last updated:** [March 10, 2026, 4:18pm UTC](https://community.hubspot.com/t/when-invoice-was-created-via-subscription-qbo-integration-does-not-pick-up-on-service-period/128662 "2026-03-10T16:18:11Z")
I did a very simple test to prove that even when the Product and the Contact are in sync, when an Invoice is created from a Subscription, the QBO integration does not carry over the Service Period on the invoice. This ma… --- ## [Total Fees in Payment not Working](https://community.hubspot.com/t/total-fees-in-payment-not-working/145696)
**Author:** [@darveesh](https://community.hubspot.com/u/darveesh)\ **Replies:** 3\ **Last updated:** [March 8, 2026, 3:26pm UTC](https://community.hubspot.com/t/total-fees-in-payment-not-working/145696 "2026-03-08T15:26:22Z")
See screenshot. Payment has platform fee, processing fee, and the net amount is properly displayed, but the total fees field is blank. Is this a bug or am I missing something? --- ## [Customers having Invoice payment issues](https://community.hubspot.com/t/customers-having-invoice-payment-issues/145989)
**Author:** [@03641](https://community.hubspot.com/u/03641)\ **Replies:** 14\ **Last updated:** [March 3, 2026, 7:02am UTC](https://community.hubspot.com/t/customers-having-invoice-payment-issues/145989 "2026-03-03T07:02:59Z")
I’ve had a couple of customers who haven’t been able to pay their invoices and experiencing errors Here’s a couple of different screenshots. Anyone know what might be happening or how I can troubleshoot? --- ## [What is the best way to track churn for a SaaS product?](https://community.hubspot.com/t/what-is-the-best-way-to-track-churn-for-a-saas-product/146310)
**Author:** [@TheoAndela](https://community.hubspot.com/u/TheoAndela)\ **Replies:** 3\ **Last updated:** [February 22, 2026, 11:14pm UTC](https://community.hubspot.com/t/what-is-the-best-way-to-track-churn-for-a-saas-product/146310 "2026-02-22T23:14:08Z")
What is the best way to track churn for a SaaS product and specify the reasons, such as: Bankruptcy M&A Retirement Lost to competitor due to price Lost to competitor due to product functionality Dissatisfied with s… --- ## [Subscriptions - upselling](https://community.hubspot.com/t/subscriptions-upselling/144863)
**Author:** [@IClarke1](https://community.hubspot.com/u/IClarke1)\ **Replies:** 8\ **Last updated:** [February 20, 2026, 2:49pm UTC](https://community.hubspot.com/t/subscriptions-upselling/144863 "2026-02-20T14:49:20Z")
We are a software company and are looking to start to use Hubspot Subscriptions. We currently do subscription management manually and think that we can improve our process flows by moving to subscriptions. We use Hubspo… --- ## [Software applies money to invoices with 0% VAT](https://community.hubspot.com/t/software-applies-money-to-invoices-with-0-vat/118764)
**Author:** [@NFernandez](https://community.hubspot.com/u/NFernandez)\ **Replies:** 5\ **Last updated:** [February 19, 2026, 6:08pm UTC](https://community.hubspot.com/t/software-applies-money-to-invoices-with-0-vat/118764 "2026-02-19T18:08:37Z")
Hi, unfortuantely we cannot currently use the invoicing process in Hubspot because the system is automatically adding extra money when we apply 0% VAT. This is simply incorrect and it will bring issues with customers, as… --- ## [Deleting Subscriptions](https://community.hubspot.com/t/deleting-subscriptions/146383)
**Author:** [@LFHardy](https://community.hubspot.com/u/LFHardy)\ **Replies:** 2\ **Last updated:** [February 19, 2026, 9:54am UTC](https://community.hubspot.com/t/deleting-subscriptions/146383 "2026-02-19T09:54:34Z")
Hi, I have 3k subscriptions that need to be deleted from my portal. Is there a way to do this that is not just manually clicking into each one and deleting indivudally? Thanks --- ## [2 Tier Channel Model](https://community.hubspot.com/t/2-tier-channel-model/131141)
**Author:** [@CRa](https://community.hubspot.com/u/CRa)\ **Replies:** 4\ **Last updated:** [February 17, 2026, 10:53am UTC](https://community.hubspot.com/t/2-tier-channel-model/131141 "2026-02-17T10:53:02Z")
Hello all, I hope the question is not too trivial for the community, but my search so far has not been successful: I am currently trying to create a 2 tier channel model in Hubspot. For this I need different discount le… --- ## [Send Invoices before due date](https://community.hubspot.com/t/send-invoices-before-due-date/135918)
**Author:** [@DRynne](https://community.hubspot.com/u/DRynne)\ **Replies:** 6\ **Last updated:** [February 13, 2026, 4:08pm UTC](https://community.hubspot.com/t/send-invoices-before-due-date/135918 "2026-02-13T16:08:56Z")
Currently with Hubspot subscriptions, it is only possible to generate the invoice on the start date Our company, like many other B2B SaaS companies like to send invoices to our customers in advance of the subscription r… --- ## [Challenges with Syncing Inventory Between HubSpot and Shopify](https://community.hubspot.com/t/challenges-with-syncing-inventory-between-hubspot-and-shopify/120964)
**Author:** [@Dexterhale](https://community.hubspot.com/u/Dexterhale)\ **Replies:** 3\ **Last updated:** [February 11, 2026, 6:45pm UTC](https://community.hubspot.com/t/challenges-with-syncing-inventory-between-hubspot-and-shopify/120964 "2026-02-11T18:45:17Z")
Hi everyone, I’m currently managing an e-commerce store and using HubSpot to track customer data and Shopify for sales and inventory management. I’ve set up the integration between HubSpot and Shopify, but I’m running i… --- ## [Wise Payment Integration](https://community.hubspot.com/t/wise-payment-integration/63796)
**Author:** [@Nandha18](https://community.hubspot.com/u/Nandha18)\ **Replies:** 5\ **Last updated:** [February 5, 2026, 1:37am UTC](https://community.hubspot.com/t/wise-payment-integration/63796 "2026-02-05T01:37:00Z")
How to integrate Wise payments with HubSpot? Is there any integrations available? --- ## [Recording total payment processing expense in Quickbooks](https://community.hubspot.com/t/recording-total-payment-processing-expense-in-quickbooks/145778)
**Author:** [@darveesh](https://community.hubspot.com/u/darveesh)\ **Replies:** 1\ **Last updated:** [February 4, 2026, 12:02am UTC](https://community.hubspot.com/t/recording-total-payment-processing-expense-in-quickbooks/145778 "2026-02-04T00:02:39Z")
We have the Hubspot Quickbooks connector. Our invoices and payments are correctly syncing with Quickbooks. However, payment processing fees are not handled by the connector. So the invoice gets marked as paid in full (an… --- ## [How to set a default tax percentage (VAT) on products in HubSpot?](https://community.hubspot.com/t/how-to-set-a-default-tax-percentage-vat-on-products-in-hubspot/145660)
**Author:** [@INTERVISSER](https://community.hubspot.com/u/INTERVISSER)\ **Replies:** 2\ **Last updated:** [February 3, 2026, 1:40pm UTC](https://community.hubspot.com/t/how-to-set-a-default-tax-percentage-vat-on-products-in-hubspot/145660 "2026-02-03T13:40:43Z")
Hi community, I’m working with quotes in HubSpot and I’m running into a recurring issue around taxes. In the Netherlands, the standard VAT rate is 21%. At the moment, I have to manually enter this tax percentage for ev… --- ## [Associate Payments with Tickets](https://community.hubspot.com/t/associate-payments-with-tickets/145470)
**Author:** [@EmilyNunes](https://community.hubspot.com/u/EmilyNunes)\ **Replies:** 0\ **Last updated:** [January 28, 2026, 3:08pm UTC](https://community.hubspot.com/t/associate-payments-with-tickets/145470 "2026-01-28T15:08:28Z")
What is it? Payments can now be directly associated with tickets. You can add the payments card to a ticket view and manually associate payments with tickets. Why does it matter? When a payment is associated with a tick… --- ## [Update XERO 'Tracking Category' from Hubspot](https://community.hubspot.com/t/update-xero-tracking-category-from-hubspot/139415)
**Author:** [@TInstitute](https://community.hubspot.com/u/TInstitute)\ **Replies:** 3\ **Last updated:** [January 27, 2026, 11:20am UTC](https://community.hubspot.com/t/update-xero-tracking-category-from-hubspot/139415 "2026-01-27T11:20:43Z")
We have our Invoices synced from Hubspot to Xero (with multiple issues but thats another conversation). However, within Xero we use Tracking Categories on our invoices to Track the sales person associated to the invoice… --- ## [\[Invoices\] HubSpot to Xero Sync](https://community.hubspot.com/t/invoices-hubspot-to-xero-sync/121348)
**Author:** [@HAdams7](https://community.hubspot.com/u/HAdams7)\ **Replies:** 6\ **Last updated:** [January 27, 2026, 11:18am UTC](https://community.hubspot.com/t/invoices-hubspot-to-xero-sync/121348 "2026-01-27T11:18:38Z")
Hello I am finding it hard to come aross information about how to sync or create invoices that are created in HubSpot to Xero. I know that Hubspot does not have the option to do a 2 way sync between HubSpot & Xero for … --- ## [Taking a down payment or deposit](https://community.hubspot.com/t/taking-a-down-payment-or-deposit/57915)
**Author:** [@FOffice](https://community.hubspot.com/u/FOffice)\ **Replies:** 71\ **Last updated:** [January 26, 2026, 6:35pm UTC](https://community.hubspot.com/t/taking-a-down-payment-or-deposit/57915 "2026-01-26T18:35:40Z")
Has anyone found a way to process a 50% deposit with Hubspot payments/Quotes? --- ## [Is it possble to add image in Quota based on selected products.](https://community.hubspot.com/t/is-it-possble-to-add-image-in-quota-based-on-selected-products/145187)
**Author:** [@RichardRetail25](https://community.hubspot.com/u/RichardRetail25)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 6:07pm UTC](https://community.hubspot.com/t/is-it-possble-to-add-image-in-quota-based-on-selected-products/145187 "2026-01-26T18:07:45Z")
Hi y’all, One of my clients is looking to use custom-designed quotes in HubSpot so they can maintain their existing look and feel. Their previous quotes were almost brochure-like and included accessories as well as up- … --- ## [Why isn't the line item font changeable?](https://community.hubspot.com/t/why-isnt-the-line-item-font-changeable/145145)
**Author:** [@CRoses](https://community.hubspot.com/u/CRoses)\ **Replies:** 2\ **Last updated:** [January 26, 2026, 2:24pm UTC](https://community.hubspot.com/t/why-isnt-the-line-item-font-changeable/145145 "2026-01-26T14:24:20Z")
There is misleading verbiage directly under Heading 4 (H4) that says “formatting of the line item names.” However, it doesn’t actually change anything about the line item names and after talking to HS Support, they said … --- ## [Getting rid of "Starts on effective date" in Quotes](https://community.hubspot.com/t/getting-rid-of-starts-on-effective-date-in-quotes/145289)
**Author:** [@InnovativH](https://community.hubspot.com/u/InnovativH)\ **Replies:** 4\ **Last updated:** [January 25, 2026, 3:59am UTC](https://community.hubspot.com/t/getting-rid-of-starts-on-effective-date-in-quotes/145289 "2026-01-25T03:59:35Z")
Hello, I’m trying to create my first quote, but the wording “Starts on effective date” appears under every product in every line item. That wording doesn’t make sense since it’s a one-time product they are purchasing an… --- ## [Hubspot for nonprofit](https://community.hubspot.com/t/hubspot-for-nonprofit/144653)
**Author:** [@PMiller28](https://community.hubspot.com/u/PMiller28)\ **Replies:** 2\ **Last updated:** [January 20, 2026, 1:45am UTC](https://community.hubspot.com/t/hubspot-for-nonprofit/144653 "2026-01-20T01:45:01Z")
Hi all. I am currently looking for a way to track volunteer hours for our nonprofit so that we can let orginizatons and companies know how many hours their company has donated as well as how much that equates monetarily. … --- ## [Looking for Advice on Improving Day-to-Day Workflow in HubSpot](https://community.hubspot.com/t/looking-for-advice-on-improving-day-to-day-workflow-in-hubspot/143230)
**Author:** [@nickJohnson37](https://community.hubspot.com/u/nickJohnson37)\ **Replies:** 3\ **Last updated:** [January 16, 2026, 7:52pm UTC](https://community.hubspot.com/t/looking-for-advice-on-improving-day-to-day-workflow-in-hubspot/143230 "2026-01-16T19:52:22Z")
Hey everyone, I’ve been using HubSpot regularly for my daily tasks, but I feel like I’m not taking full advantage of some of the features. Are there any simple workflow improvements, shortcuts, or small habits you’ve a… --- ## [HubSpot Email Receipt from Stripe Integration Transaction (Problem)](https://community.hubspot.com/t/hubspot-email-receipt-from-stripe-integration-transaction-problem/123379)
**Author:** [@DModernAI](https://community.hubspot.com/u/DModernAI)\ **Replies:** 4\ **Last updated:** [January 16, 2026, 7:45pm UTC](https://community.hubspot.com/t/hubspot-email-receipt-from-stripe-integration-transaction-problem/123379 "2026-01-16T19:45:15Z")
After a successful payment is made with the HubSpot - Stripe Integration, HubSpot sends an payment receipt to the user. Our company’s branded logo in the receipt does not render correctly here: As seen in the purple… --- ## [Create a subscription via API | Chargebee migration](https://community.hubspot.com/t/create-a-subscription-via-api-chargebee-migration/125746)
**Author:** [@SylvainC64](https://community.hubspot.com/u/SylvainC64)\ **Replies:** 16\ **Last updated:** [January 14, 2026, 4:37pm UTC](https://community.hubspot.com/t/create-a-subscription-via-api-chargebee-migration/125746 "2026-01-14T16:37:28Z")
Dear community, I’m moving away from Chargebee to Hubspot and to migrate my clients’ subscriptions, I’d prefer to automate the move by creating the necessary subscriptions in HS using the API or whatever automated way. … --- ## [Selling products on our Wordpress site](https://community.hubspot.com/t/selling-products-on-our-wordpress-site/142753)
**Author:** [@MEsperance](https://community.hubspot.com/u/MEsperance)\ **Replies:** 4\ **Last updated:** [January 9, 2026, 12:32pm UTC](https://community.hubspot.com/t/selling-products-on-our-wordpress-site/142753 "2026-01-09T12:32:57Z")
Hello, we need to list our products on our website for sale. How do we implement either “buy now” buttons or integreate our products listed on hubspot into wordperss (woocommerce or something else). Why doesn’t HubSpot h… --- ## [HubSpot Form to CRM Sync Delay – Troubleshooting Tips?](https://community.hubspot.com/t/hubspot-form-to-crm-sync-delay-troubleshooting-tips/144375)
**Author:** [@NaProxy](https://community.hubspot.com/u/NaProxy)\ **Replies:** 2\ **Last updated:** [December 28, 2025, 8:52am UTC](https://community.hubspot.com/t/hubspot-form-to-crm-sync-delay-troubleshooting-tips/144375 "2025-12-28T08:52:32Z")
Hey fellow HubSpot users! :waving\_hand: I’ve set up a HubSpot landing page form to feed leads directly into my CRM, but lately, there’s a 10-15 minute delay between someone submitting the form and the lead appearing in … --- ## [Ecommerce site setup Tips & Tricks](https://community.hubspot.com/t/ecommerce-site-setup-tips-tricks/125374)
**Author:** [@LWhite77](https://community.hubspot.com/u/LWhite77)\ **Replies:** 5\ **Last updated:** [December 24, 2025, 11:08am UTC](https://community.hubspot.com/t/ecommerce-site-setup-tips-tricks/125374 "2025-12-24T11:08:25Z")
We use Hubspot CMS for our website. We need to setup an ecommerce part of our website to sell some consumable items alongside our core products. We have stripe setup with Hubspot and have not ecommerce site at present. … --- ## [How can I create a Credit Note?](https://community.hubspot.com/t/how-can-i-create-a-credit-note/119904)
**Author:** [@LBenAbdessale](https://community.hubspot.com/u/LBenAbdessale)\ **Replies:** 7\ **Last updated:** [December 22, 2025, 9:23pm UTC](https://community.hubspot.com/t/how-can-i-create-a-credit-note/119904 "2025-12-22T21:23:38Z")
Hi everyone, We’re in the process of transitioning our billing from QuickBooks to HubSpot, but we’ve encountered a challenge: HubSpot currently doesn’t support creating credit notes, which our billing team relies on reg… --- ## [Invoice payment links not working](https://community.hubspot.com/t/invoice-payment-links-not-working/144028)
**Author:** [@LWelton](https://community.hubspot.com/u/LWelton)\ **Replies:** 4\ **Last updated:** [December 20, 2025, 3:11pm UTC](https://community.hubspot.com/t/invoice-payment-links-not-working/144028 "2025-12-20T15:11:17Z")
Invoice payment pages on hubspotpagebuilder are failing with ERR\_SSL\_PROTOCOL\_ERROR. Payments and Stripe were previously working. [Previous page](https://community.hubspot.com/c/commerce/53.md?page=2) [Next page](https://community.hubspot.com/c/commerce/53.md?page=4)