# Academy **URL:** https://community.hubspot.com/c/academy/49.md?page=2 [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) **Page:** 3 --- ## [Course does not load](https://community.hubspot.com/t/kurs-ladt-nicht/162285)
**Author:** [@Nikki4711](https://community.hubspot.com/u/Nikki4711)\ **Replies:** 3\ **Last updated:** [October 25, 2026, 3:21pm UTC](https://community.hubspot.com/t/kurs-ladt-nicht/162285 "2026-10-25T15:21:59Z")
Hi everyone, I have set up a new HubSpot account and would like to start the "Inbound Sales" course. When I click on… --- ## [Cannot enroll in HubSpot Academy certificate courses](https://community.hubspot.com/t/cannot-enroll-in-hubspot-academy-certificate-courses/162551)
**Author:** [@IE](https://community.hubspot.com/u/IE)\ **Replies:** 4\ **Last updated:** [October 23, 2026, 9:34am UTC](https://community.hubspot.com/t/cannot-enroll-in-hubspot-academy-certificate-courses/162551 "2026-10-23T09:34:18Z")
When i try to enroll in a course I get this loading wheel on my page. I have cleared my cache and opened the browser in incog… --- ## [Opinions on the HubSpot Academy Marketing course](https://community.hubspot.com/t/opiniones-sobre-el-curso-de-marketing/162533)
**Author:** [@leonararevalo1](https://community.hubspot.com/u/leonararevalo1)\ **Replies:** 2\ **Last updated:** [October 22, 2026, 5:08pm UTC](https://community.hubspot.com/t/opiniones-sobre-el-curso-de-marketing/162533 "2026-10-22T17:08:00Z")
Hi, I'm new here, and before moving on I'd like to ask you about the Digital Marketing course. What do you think of it? If… --- ## [Alternative verification method for free HubSpot Academy certification](https://community.hubspot.com/t/alternative-verification-method-for-free-hubspot-academy-certification/162715)
**Author:** [@DioniSoS](https://community.hubspot.com/u/DioniSoS)\ **Replies:** 3\ **Last updated:** [October 22, 2026, 1:05pm UTC](https://community.hubspot.com/t/alternative-verification-method-for-free-hubspot-academy-certification/162715 "2026-10-22T13:05:41Z")
Hello HubSpot Academy team, I’m registering as a private individual in Denmark for the free Social Media Marketing Certifica… --- ## [How to find recordings and resources for registered but missed bootcamps](https://community.hubspot.com/t/how-to-find-recordings-and-resources-for-registered-but-missed-bootcamps/162675)
**Author:** [@STEAMinAI](https://community.hubspot.com/u/STEAMinAI)\ **Replies:** 1\ **Last updated:** [October 22, 2026, 3:39am UTC](https://community.hubspot.com/t/how-to-find-recordings-and-resources-for-registered-but-missed-bootcamps/162675 "2026-10-22T03:39:41Z")
Hi There, I’m looking to find recordings and resources for Events specifically Bootcamps I registered but couldn’t attend li… --- ## [Request to Correct My Name on HubSpot Academy Certificate](https://community.hubspot.com/t/request-to-correct-my-name-on-hubspot-academy-certificate/162658)
**Author:** [@hadi12](https://community.hubspot.com/u/hadi12)\ **Replies:** 1\ **Last updated:** [October 21, 2026, 9:35pm UTC](https://community.hubspot.com/t/request-to-correct-my-name-on-hubspot-academy-certificate/162658 "2026-10-21T21:35:16Z")
Hello HubSpot Support Team, I recently received a HubSpot Academy certificate, but my name appears as “Hadi Danish” instead … --- ## [Name on my HubSpot Academy Certification](https://community.hubspot.com/t/name-on-my-hubspot-academy-certification/161872)
**Author:** [@Aword25](https://community.hubspot.com/u/Aword25)\ **Replies:** 7\ **Last updated:** [October 21, 2026, 9:02am UTC](https://community.hubspot.com/t/name-on-my-hubspot-academy-certification/161872 "2026-10-21T09:02:57Z")
My Certifications should show my full name. but it only shows my name as “word n/a” so i changed my name on my profile but i … --- ## [Marketing Hub certificate won’t open—“Something went wrong”](https://community.hubspot.com/t/marketing-hub-certificate-won-t-open-something-went-wrong/161657)
**Author:** [@Faheem13](https://community.hubspot.com/u/Faheem13)\ **Replies:** 3\ **Last updated:** [October 20, 2026, 3:15pm UTC](https://community.hubspot.com/t/marketing-hub-certificate-won-t-open-something-went-wrong/161657 "2026-10-20T15:15:41Z")
My HubSpot Marketing Hub Software certificate shows “Something went wrong” when I open it. My Sales Hub Software certificate … --- ## [API 400 Bad Request Loop - Create a Task From a Contact Record HubSpot Academy](https://community.hubspot.com/t/api-400-bad-request-loop-create-a-task-from-a-contact-record-hubspot-academy/161584)
**Author:** [@SophieA](https://community.hubspot.com/u/SophieA)\ **Replies:** 7\ **Last updated:** [October 20, 2026, 2:58pm UTC](https://community.hubspot.com/t/api-400-bad-request-loop-create-a-task-from-a-contact-record-hubspot-academy/161584 "2026-10-20T14:58:55Z")
Hello, I am stuck on the “Create a Task From a Contact Record” practical exercise. I have successfully built the task directl… --- ## [Hubspot Academy Certificate name is wrong](https://community.hubspot.com/t/hubspot-academy-certificate-name-is-wrong/162434)
**Author:** [@Jumana\_12](https://community.hubspot.com/u/Jumana_12)\ **Replies:** 2\ **Last updated:** [October 20, 2026, 11:16am UTC](https://community.hubspot.com/t/hubspot-academy-certificate-name-is-wrong/162434 "2026-10-20T11:16:47Z")
My HubSpot Academy certificate shows the wrong name. I updated my HubSpot profile name, but the certificate still has the wro… --- ## [HubSpot Academy Practice Exercise Not Recognizing Completion — Create a Knowledge Base Article](https://community.hubspot.com/t/hubspot-academy-practice-exercise-not-recognizing-completion-create-a-knowledge-base-article/162391)
**Author:** [@abdurrehman\_sheikh](https://community.hubspot.com/u/abdurrehman_sheikh)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 10:28pm UTC](https://community.hubspot.com/t/hubspot-academy-practice-exercise-not-recognizing-completion-create-a-knowledge-base-article/162391 "2026-10-19T22:28:59Z")
Hello HubSpot Academy Support Team, I am completing the “Create a Knowledge Base Article” practical exercise in HubSpot Acad… --- ## [Captions/subtitles not working in Content Marketing course](https://community.hubspot.com/t/captions-subtitles-not-working-in-content-marketing-course/161118)
**Author:** [@SarahElizabeth](https://community.hubspot.com/u/SarahElizabeth)\ **Replies:** 4\ **Last updated:** [October 19, 2026, 8:30pm UTC](https://community.hubspot.com/t/captions-subtitles-not-working-in-content-marketing-course/161118 "2026-10-19T20:30:07Z")
Captions/subtitles not working in Content Marketing course. There is no “CC” option on the screen player. --- ## [Captions missing on HubSpot Academy Digital Marketing Academy video](https://community.hubspot.com/t/captions-missing-on-hubspot-academy-digital-marketing-academy-video/161647)
**Author:** [@adamkadhi](https://community.hubspot.com/u/adamkadhi)\ **Replies:** 3\ **Last updated:** [October 19, 2026, 8:29pm UTC](https://community.hubspot.com/t/captions-missing-on-hubspot-academy-digital-marketing-academy-video/161647 "2026-10-19T20:29:01Z")
Hi HubSpot Academy team, I’m taking the Digital Marketing course and watching the lesson “Using Digital Marketing Channels t… --- ## ["outline your next campaign" not submitting](https://community.hubspot.com/t/outline-your-next-campaign-not-submitting/162236)
**Author:** [@na-3002](https://community.hubspot.com/u/na-3002)\ **Replies:** 3\ **Last updated:** [October 19, 2026, 8:07pm UTC](https://community.hubspot.com/t/outline-your-next-campaign-not-submitting/162236 "2026-10-19T20:07:07Z")
Hi, I am currently in the way to completing my HubSpot Marketing Hub Software Certification, and trying to complete the “Outl… --- ## [Request to Reissue my inbound Sales certification in English](https://community.hubspot.com/t/request-to-reissue-my-inbound-sales-certification-in-english/162314)
**Author:** [@Abc123](https://community.hubspot.com/u/Abc123)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 7:38pm UTC](https://community.hubspot.com/t/request-to-reissue-my-inbound-sales-certification-in-english/162314 "2026-10-19T19:38:16Z")
Subject: Request to Reissue My Inbound Sales Certification in English Hello HubSpot Academy Support Team, I recently comple… --- ## [Are the Resources Sections Removed?](https://community.hubspot.com/t/are-the-resources-sections-removed/142735)
**Author:** [@RKoral](https://community.hubspot.com/u/RKoral)\ **Replies:** 12\ **Last updated:** [October 19, 2026, 5:15pm UTC](https://community.hubspot.com/t/are-the-resources-sections-removed/142735 "2026-10-19T17:15:13Z")
Hi. I have a quick question about the HubSpot Academy lessons. The resources sections that used to appear under each video a… --- ## [Update name on content Marketing certification](https://community.hubspot.com/t/update-name-on-content-marketing-certification/162254)
**Author:** [@Reendare](https://community.hubspot.com/u/Reendare)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 1:42pm UTC](https://community.hubspot.com/t/update-name-on-content-marketing-certification/162254 "2026-10-19T13:42:44Z")
Hello HubSpot Support Team, I recently passed the Content Marketing Certified exam, but my certificate was generated under a… --- ## [Digital Marketing Strategy Checklist - Guidance is appreciated](https://community.hubspot.com/t/digital-marketing-strategy-checklist-guidance-is-appreciated/162311)
**Author:** [@Abadengo](https://community.hubspot.com/u/Abadengo)\ **Replies:** 2\ **Last updated:** [October 19, 2026, 5:54am UTC](https://community.hubspot.com/t/digital-marketing-strategy-checklist-guidance-is-appreciated/162311 "2026-10-19T05:54:16Z")
Hi everyone, I hope you are doing great! I am really happy to be here. I’m new to HubSpot Academy, and I just started the Di… --- ## [Course videos aren't working](https://community.hubspot.com/t/course-videos-arent-working/162276)
**Author:** [@Austin.bingham](https://community.hubspot.com/u/Austin.bingham)\ **Replies:** 1\ **Last updated:** [October 18, 2026, 7:20am UTC](https://community.hubspot.com/t/course-videos-arent-working/162276 "2026-10-18T07:20:21Z")
I have been trying to complete a few courses on the acadamy one in particular inbound sales but the courses videos aren’t wor… --- ## [Ambiguity of language](https://community.hubspot.com/t/ambiguity-of-language/162250)
**Author:** [@Oluwole\_Naomi](https://community.hubspot.com/u/Oluwole_Naomi)\ **Replies:** 1\ **Last updated:** [October 17, 2026, 11:06am UTC](https://community.hubspot.com/t/ambiguity-of-language/162250 "2026-10-17T11:06:59Z")
I’ve been finding it difficult to get the CC feature for all the videos. I need them to be subtitled for proper understanding… --- ## [How can I change my certification language in HubSpot?](https://community.hubspot.com/t/how-can-i-change-my-certification-language-in-hubspot/162163)
**Author:** [@Fabioo](https://community.hubspot.com/u/Fabioo)\ **Replies:** 4\ **Last updated:** [October 16, 2026, 9:50pm UTC](https://community.hubspot.com/t/how-can-i-change-my-certification-language-in-hubspot/162163 "2026-10-16T21:50:06Z")
I completed the Digital Marketing certification exam in English, but my active certification appears as “Certification au mar… --- ## [ID Card Requirement for HubSpot Academy Certification](https://community.hubspot.com/t/id-card-requirement-for-hubspot-academy-certification/162187)
**Author:** [@Acknvv](https://community.hubspot.com/u/Acknvv)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 4:36pm UTC](https://community.hubspot.com/t/id-card-requirement-for-hubspot-academy-certification/162187 "2026-10-16T16:36:28Z")
I am attempting to complete my certification on HubSpot Academy, but I encountered a message stating that an ID card / govern… --- ## [Request to Correct Name on HubSpot Academy Digital Marketing Certificate](https://community.hubspot.com/t/request-to-correct-name-on-hubspot-academy-digital-marketing-certificate/161663)
**Author:** [@dickson](https://community.hubspot.com/u/dickson)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 3:49pm UTC](https://community.hubspot.com/t/request-to-correct-name-on-hubspot-academy-digital-marketing-certificate/161663 "2026-10-16T15:49:23Z")
Subject: Request to Correct Name on Digital Marketing Certificate Hello HubSpot Academy Support, I recently completed the H… --- ## [Did not received my HubSpot Academy certificate](https://community.hubspot.com/t/did-not-received-my-hubspot-academy-certificate/53265)
**Author:** [@DHSwart](https://community.hubspot.com/u/DHSwart)\ **Replies:** 9\ **Last updated:** [October 16, 2026, 2:35pm UTC](https://community.hubspot.com/t/did-not-received-my-hubspot-academy-certificate/53265 "2026-10-16T14:35:23Z")
Hi, Can somebody direct me to the right person? I successfully past my exam “Introduction to Hubspot Sales Software”. I al… --- ## [Bugged practical exercise: Create a Task From a Contact Record](https://community.hubspot.com/t/bugged-practical-exercise-create-a-task-from-a-contact-record/161847)
**Author:** [@Sara2026](https://community.hubspot.com/u/Sara2026)\ **Replies:** 3\ **Last updated:** [October 16, 2026, 1:58pm UTC](https://community.hubspot.com/t/bugged-practical-exercise-create-a-task-from-a-contact-record/161847 "2026-10-16T13:58:57Z")
Hi! I am stuck on the ‘Create a Task From a Contact Record’ practical exercise. The submit button is not recognizing my compl… --- ## [Best HubSpot Courses for Sales Enablement, Campaigns, Forms, Website/Landing Page/Contents](https://community.hubspot.com/t/best-hubspot-courses-for-sales-enablement-campaigns-forms-website-landing-page-contents/162064)
**Author:** [@HubSpotWizard](https://community.hubspot.com/u/HubSpotWizard)\ **Replies:** 2\ **Last updated:** [October 16, 2026, 11:49am UTC](https://community.hubspot.com/t/best-hubspot-courses-for-sales-enablement-campaigns-forms-website-landing-page-contents/162064 "2026-10-16T11:49:21Z")
Hi everyone! We’re onboarding a new team member who will support sales enablement, campaign execution, content creation, HubS… --- ## [HubSpot credit line still linked to WhatsApp account after disconnection](https://community.hubspot.com/t/hubspot-credit-line-still-linked-to-whatsapp-account-after-disconnection/162020)
**Author:** [@arun-by](https://community.hubspot.com/u/arun-by)\ **Replies:** 4\ **Last updated:** [October 16, 2026, 11:36am UTC](https://community.hubspot.com/t/hubspot-credit-line-still-linked-to-whatsapp-account-after-disconnection/162020 "2026-10-16T11:36:35Z")
Hello, We previously used HubSpot for our WhatsApp integration, but we have discontinued the integration and no longer have … --- ## [Deactivated Account with HubSpot Marketing Certificate](https://community.hubspot.com/t/deactivated-account-with-hubspot-marketing-certificate/162094)
**Author:** [@josephszatko](https://community.hubspot.com/u/josephszatko)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 9:29pm UTC](https://community.hubspot.com/t/deactivated-account-with-hubspot-marketing-certificate/162094 "2026-10-15T21:29:13Z")
Greetings, I received a HubSpot Marketing Certificate within the last year and I need to download it for employer purposes. … --- ## ["Create a Task from a Contact Record" continually marked as not complete on HubSpot Academy](https://community.hubspot.com/t/create-a-task-from-a-contact-record-continually-marked-as-not-complete-on-hubspot-academy/161877)
**Author:** [@kbruce](https://community.hubspot.com/u/kbruce)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 2:12pm UTC](https://community.hubspot.com/t/create-a-task-from-a-contact-record-continually-marked-as-not-complete-on-hubspot-academy/161877 "2026-10-15T14:12:04Z")
I am having trouble getting the Academy Practice Mode portal to recognize that I’ve completed the “Create a Task from a Conta… --- ## [How do I start the Digital Marketing Certification in HubSpot?](https://community.hubspot.com/t/how-do-i-start-the-digital-marketing-certification-in-hubspot/162037)
**Author:** [@YTBF](https://community.hubspot.com/u/YTBF)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 12:50pm UTC](https://community.hubspot.com/t/how-do-i-start-the-digital-marketing-certification-in-hubspot/162037 "2026-10-15T12:50:36Z")
Good Morning I am Faseega. I am starting with the Digital Marketing Certification to gain more insight into marketing, as I’… [Previous page](https://community.hubspot.com/c/academy/49.md?page=1) [Next page](https://community.hubspot.com/c/academy/49.md?page=3)