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MTarnopolska on March 26, 2024
Hello everyone, Recently I was experimenting with WhatsApp API that is connected to our Meta and tried to create a couple of different types of templates. I noticed that I have no issues synchronizing the Utility templates but my Marketing tem read more
1 upvote
2 Replies
Participant
March 27, 2024 04:40
@MilesWeb , Here's the only mention of templates types that is mentionned there. My templates that did not synchronize are the marketing (promo...read more
Solved
JMcLaughlan on November 30, 2023
Today incoming messenger messages have arrived but when replying get the response 'message not delivered'. It is showing as connected in settings. In Facebook it is not appearing as a connected app. Thought best thing would be to diconne read more
0 upvote
2 Replies
Accepted Solution
Top Contributor
November 30, 2023 15:37
I know Hubspot was having some major outages earlier today and wonder if that potentially caused some issues.
Solved
CCenter8 on February 08, 2023
I have been tying to connect my facebook page messanger with hubspot. I keep getting error "this facebook page is already connected to an inbox". I tried chat support but they were not able to help me. What should I do? I need the facebook messan read more
0 upvote
1 Reply
Accepted Solution
Community Manager
February 08, 2023 14:03
Hi @CCenter8 , Thanks for reaching out! I wanted to refer you to this guide on connecting a Facebook Messenger channel to HubSpot. ...read more
Daveway69 on April 22, 2022
When people are responding to my facebook advert (linked to Hubspot), then it can take hours for the facebook lead to come through as a contact in Hubspot. Is there a way to speed this up?
0 upvote
1 Reply
Community Manager
April 22, 2022 14:38
Hi @Daveway69 , Thanks for reaching out! It's not possible to speed up the submissions from Facebook to HubSpot. I wanted to refer you ...read more
msyfert on March 14, 2022
How can we fix a bad reputation so people would want to work with you or buy your products? Even though i don't think i have a bad reputation i still would want to avoid it. i want people to like me and if I start a personal business i need to be l read more
0 upvote
1 Reply
Community Manager
March 15, 2022 18:15
Hello @msyfert , great question! I would like to invite our top experts @karstenkoehler @Daniel_Bleich @MAC-MCB any recommendations to @msy...read more
JEastland on February 22, 2022
I think it would be great to have the ability to create customed social media posts that contains a CTA button that could help create a lead. Either has an easier way for them to visit our site, schedule a meeting, or even just to follow links that read more
2 upvotes
1 Reply
Community Manager
February 23, 2022 12:12
Hi @JEastland 😀 I highly recommend adding these to our idea's forum here . The more popular an idea is amongst our customers, the m...read more
EChua3 on November 22, 2021
I couldnt get the correct answers. Have been doing it and try almost 1 hr. Can someone help. Thanks
1 upvote
2 Replies
Key Advisor
November 30, 2021 18:31
Without knowing the context it's referring to, it's a little hard to say. Best guess would be C, D, maybe E as well.
DAntony7 on July 05, 2021
Is there a way to assign someone the capability to proofread Social posts and other content? For example: I finished writing a social media post and before I publish it, I need to get approval from the manager. I want to assign that manager to p read more
6 upvotes
4 Replies
Community Manager
June 08, 2022 17:21
Hi @SeiMktg , Thanks for reaching out! HubSpot currently does not have a native approval process functionality. I would recommend upvoting thi...read more
Solved
HBako on February 11, 2021
In the Facebook Messenger integration, when someone comes on to our Facebook page, the messenger pops up and there's a message (which we customized) and below there's a button (for us it says "get started"), and after the person clicks on the button read more
0 upvote
1 Reply
Accepted Solution
Community Manager
February 11, 2021 16:37
Hello @HBako Currently, the "Get Started" is a notification set by Facebook, and we are not able to change this on our end. However, I was able...read more
Solved
DabHands on November 09, 2020
Hi, I do a lot of tagging of partner companies in my social media for a client, I spend too much time trying to find these partner companies on IG to tag them and would like to record their instagram name on their company record so I can find this read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 09, 2020 08:32
Hi @DabHands , There are indeed some properties on a company level for social media information: Facebook company page Facebook fans ...read more
weeducate on November 08, 2020
Hi all, Is there anyway to make the chatbot stop responding after a real user jumps in and responds to a client? It's sort of like the old aol instant messenger, and having up an away message, but you're responding to people. I have a si read more
0 upvote
5 Replies
Community Manager
February 09, 2023 10:03
Hi @CallidusAcademy , I'm sorry to hear about your experience. Can you confirm if you have a free or paid HubSpot subscription? We'll be happy...read more
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