Customer Feedback Tool

TyroneTheOG
Member

Email Every Time?

Why do I have to submit my email every single time you have a download? If I am already a member and sign in before downloading then you wouldn't need to record my email every time.

 

If it's because we are giving our email to yet another Hubspot partner then maybe you can release that when we download. It makes no sense to me to continue to get emails from Hubspot that seem to always have downloads/download links in them BUT ALWAYS have to re-submit my email again to release or give me the download for "FREE".

 

COME ON, GUYS! Can't you figure out how to do this another way?

0 Upvotes
1 Reply 1
TiphaineCuisset
Community Manager
Community Manager

Email Every Time?

Hi @TyroneTheOG 

 

Thank you for reaching out and sorry for the frustration caused here. 

 

I want to let you know I have passed on this feedback to the team internally, and I can confirm that they are very aware of this issue. They actively want to reduce friction for our users. This is not something they have been able to execute on just yet but they are hoping to improve this in the future, however we cannot share any ETA on that. 

 

Thank you for your understanding,

Have a good day,

Tiphaine


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